We are seeking a detail-oriented Receptionist/Switchboard Operator to join our team in AURORA, Colorado. As a Receptionist, your role will be centered around managing the switchboard, directing calls accurately, and maintaining detail-oriented phone etiquette. This position offers a short term contract employment opportunity.
Responsibilities:
• Operate multi-line switchboard and direct phone calls appropriately
• Manage inbound telephone calls and ensure efficient phone coverage
• Handle switchboard operations and maintain a computerized switchboard system
• Uphold detail-oriented phone etiquette while answering a multi-line phone system
• Perform phone screens and utilize a telephone answering system effectively
• Deliver exceptional customer service in a call center environment
• Oversee phone operations and maintain phone lines efficiently.
• Ability to manage a phone switchboard effectively
• Experience with switchboard operations, preferably with 1-10 lines
• Familiarity with computerized switchboard systems
• Skilled in answering a multi-line phone system
• Capable of directing phone calls to appropriate departments or individuals
• Experience handling inbound telephone calls
• Comfortable with multi-line phone systems
• Able to manage multiple phones simultaneously
• Responsible for phone coverage during working hours
• Demonstrates excellent phone etiquette
• Experience with phone operations in a detail oriented setting
• Skilled in conducting phone screens if required
• Knowledgeable in operating telephone answering systems
• Proven experience in call center customer service
• Strong commitment to providing excellent customer service.