Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
As an Administrative Assistant II floater for the Department of OBGYN, responsibilities include answering, screening and responding to patient phone calls, scheduling clinic appointments, confirming clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, filing, assisting with obtaining insurance pre-certifications and referral authorizations, process requests for medical records, process medication refill requests, and assist with processing disability and return-to-work forms for patients. The AA II will travel and work at other UCLA OBGYN clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed on an as needed basis. This position works independently, receiving general direction from Supervisor (MSO), Clinical Director, COO and/ or faculty.
Salary Range: $25.60 – $36.33 Hourly
Required:
· Demonstrated basic knowledge of physician office policies and procedures
· Demonstrated computer skills including word-processing, use of spreadsheets and data entry
· Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors.
· Skill and experience in operating office machines including hospital based computer systems
· Skill and experience in composing clear and understandable written memos and reports using correct grammar
· Skill in prioritizing assignments to complete work in a timely and accurate manner
· Skill in communicating with patients, families and referring physicians with diplomacy
· Knowledge of basic medical terminology.
· Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy
· Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.
· Ability to work flexible hours and travel to department clinics, as assigned.
Preferred:
· Familiarity with physician office billing procedures
· Knowledge of University’s Electronic Health Record System
· Knowledge of UCLA School of Medicine and hospital nursing processes
· Fluent in Spanish
· Bachelor’s Degree
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
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VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
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RENE
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ERA
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ELIZABETH
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JERRY
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ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
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JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
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