Job Description
Join our mission to help individuals with mental illness and addictions lead healthy and productive lives. GCBHS has an immediate opening for a Scheduler to coordinate client scheduling and maintain therapist schedules. The ideal candidate will have excellent communication, organizational and customer service skills.
Why Work at GCBHS?
GCBHS is a pioneer in the field of behavioral health treatment for adults, children, and families
Top Workplace every year since 2010
Paid Time Off, Paid Sick Time, and Paid Holidays
Flexible work schedules
403(b) Retirement with Match
Quarterly Productivity Bonuses
Professional development opportunities and no cost to you CEU's
Public Student Loan Forgiveness
Responsibilities for Scheduler:
Schedule new client appointments and reschedule canceled appointments
Maintain internal client waitlists and provide follow up calls
Manage therapist caseloads and schedules to ensure efficiency
Enter referrals and client information into system
Obtain client insurance information and payments when needed
Provide backup support for front desk as needed
Respond promptly to client inquiries in a friendly, professional manner
Requirements for Scheduler:
High school diploma or equivalent
Excellent communication and organizational abilities
Proficiency with computers and Microsoft Office
Experience with Excel preferred
Strong customer service mindset
Ability to handle confidential information discreetly
GCBHS has been named a Top Workplace in Greater Cincinnati and Northern Kentucky every year since 2010!
#LifeChanging
EEO Employer F/M/Disabled/Vets
