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22 results for Customer Service Representative in Houston, TX

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We are offering a contract employment opportunity for a Customer Service Representative role in Houston, Texas. As a Customer Service Representative, you will act as the single point of contact for assigned customers, ensuring customer satisfaction and assisting in meeting the company's set goals.

Responsibilities:

• Manage all aspects of the order cycle for the defined customer area/portfolio to ensure a hassle-free interface with customers.

• Build lasting relationships with customers through knowledgeable communication and proactive interactions.

• Review and ensure the accuracy of domestic orders entered daily.

• Navigate various computer applications and channels of communication to perform all job functions.

• Handle situations of basic complexity that could impact the company's image, sales, and costs.

• Document and initiate dispute resolution processes as appropriate, engaging sales when necessary.

• Independently handle assigned projects in addition to daily tasks.

• Collaborate regularly with functions such as Credit, Logistics, Supply Chain, Operations & Sales to ensure full and on-time delivery to our customers.

• Coordinate with supervisors to authorize additional expenditures when appropriate to maintain service delivery and customer satisfaction levels.

• Continually interact with customers and other internal departments to maintain knowledge of products, programs, customer needs, new products, product availability, and production plans.

• Meet phone coverage requirements to provide world-class customer service.

• Actively participate in teams, contributing skills, and knowledge to achieve better solutions and results.

• Proficiency in answering inbound calls, demonstrating a clear and detail-oriented communication style.
• Solid experience in a call center customer service environment.
• Strong customer service skills with a focus on resolving customer inquiries efficiently and effectively.
• Accuracy and speed in data entry tasks.
• Proficient in email correspondence, capable of drafting clear and concise messages to address customer needs.
• Experience with both inbound and outbound calls, demonstrating excellent telephone etiquette.
• Proficiency in Microsoft Word for creating and editing customer correspondence and reports.
• Experience in order entry, ensuring accuracy and timeliness in processing customer orders.
• Proficient in email communications, capable of managing high volume of customer email inquiries.
• Familiarity with SAP or similar enterprise resource planning software, demonstrating the ability to navigate and use such systems effectively.

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

22 results for Customer Service Representative in Houston, TX

Customer Service Representative We are offering a contract employment opportunity for a Customer Service Representative role in Houston, Texas. As a Customer Service Representative, you will act as the single point of contact for assigned customers, ensuring customer satisfaction and assisting in meeting the company's set goals. Responsibilities:• Manage all aspects of the order cycle for the defined customer area/portfolio to ensure a hassle-free interface with customers.• Build lasting relationships with customers through knowledgeable communication and proactive interactions.• Review and ensure the accuracy of domestic orders entered daily.• Navigate various computer applications and channels of communication to perform all job functions.• Handle situations of basic complexity that could impact the company's image, sales, and costs.• Document and initiate dispute resolution processes as appropriate, engaging sales when necessary.• Independently handle assigned projects in addition to daily tasks.• Collaborate regularly with functions such as Credit, Logistics, Supply Chain, Operations & Sales to ensure full and on-time delivery to our customers.• Coordinate with supervisors to authorize additional expenditures when appropriate to maintain service delivery and customer satisfaction levels.• Continually interact with customers and other internal departments to maintain knowledge of products, programs, customer needs, new products, product availability, and production plans.• Meet phone coverage requirements to provide world-class customer service.• Actively participate in teams, contributing skills, and knowledge to achieve better solutions and results.

Customer Service Representative We are offering a short term contract employment opportunity for a Customer Service Representative based in Houston, Texas. As a Customer Service Representative, your role will be centered around handling customer inquiries, processing applications, and maintaining detailed and accurate records. This role is within the industry, where you will be a key part of our team. Responsibilities: • Efficiently processing customer credit applications • Handling high volume phone calls and email correspondence • Maintaining detailed and accurate customer credit records • Using AS400 to manage customer records and processes • Proactively taking appropriate action on customer accounts when necessary • Displaying excellent phone and email etiquette at all times • Handling multiple tasks and responsibilities concurrently • Processing credit card transactions for customers • Exhibiting a high level of initiative and drive in all tasks • Ensuring all tasks are completed with a high level of attention to detail

Bilingual, English/Spanish, Customer Service Representative We are in search of a Bilingual, English/Spanish, Customer Service Representative to be a part of our team operating in the motor vehicle industry, located in Houston, Texas. The role involves clerical work and customer interaction regarding accident details, liaising with insurance agencies, and handling related inquiries. This position offers a long term contract employment opportunity. Responsibilities: • Communicate with customers to gather information about accidents, including details of the incident and parties involved • Interact with customers in both English and Spanish, providing top-notch customer service • Contact insurance companies such as Geico to update established claims • Engage in regular communication with attorneys as needed • Ensure all customer details and interactions are recorded accurately and efficiently • Monitor customer accounts and initiate appropriate action when necessary • Process customer applications related to motor vehicle incidents • Maintain a high level of organization to manage multiple tasks and customer accounts simultaneously

Customer Service Representative *Please ONLY apply if you are in CST, MST or, PST - No California!* We are in search of a Customer Service Representative to join our team within the Healthcare/NHS industry. This role provides a unique opportunity to work from home while serving as a vital link between patients and healthcare providers. Your role will entail processing complex and sensitive information, advocating for patients, and ensuring high-quality service delivery. Responsibilities:• Accurately process patient appointments, authorizations, claims, invoices, eligibility benefits, and appeals.• Maintain meticulous records of patient interactions and transactions, documenting details of inquiries, complaints, and comments.• Utilize double monitors for efficient data entry and resource usage while adhering to guidelines.• Support other team members with daily paperwork load to document and resolve patient issues.• Recognize financial, medical, and legal risks based on data collected during customer interactions and follow appropriate procedures.• Exhibit superior communication skills that demonstrate commitment to quality care and concern for both internal and external customers.• Provide services to internal and external customers involving the exchange of complex and sensitive information, acting as a patient advocate.• Utilize company systems to resolve customer needs and assist in the choice of Primary Care Providers (PCP).• Assist Telehealth Nurses as necessary and provide general information about the medical group to new or potential members.• Ensure adherence to company's Telecommuter Policy and meet department standards for attendance and performance metrics.

Patient Service Representative Robert Half is hiring! Join our client’s team, a Fortune 50 organization, and leader in the healthcare industry! We're looking for 25 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home. Candidates for the Patient Service Representative opening must sit in PST, MST, or CST time zone In this vital role as a Patient Service Representative, you'll serve as the patient's primary point of contact, answering queries, addressing concerns, scheduling appointments, and ensuring they receive the highest level of customer service. Responsibilities:<ul><li>Answering high volumes of patient inquiries, resolving issues, and providing a consistent and exceptional customer service experience</li><li>Scheduling and rescheduling patient appointments</li><li>Accurately recording and maintaining patient records</li><li>Coordinating with medical professionals to ensure the highest level of patient care</li></ul>

Memember Service Representative Job Duties:<ul><li>Meet the performance goals established for the position in the areas of patient satisfaction accuracy quality and attendance</li><li>Meet department standards to adherence metric</li><li>Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service including quality care and concern with every internal and external customer</li><li>Multi-task utilizing double monitors for data entry phone etiquette and use of resources while maintaining proper guidelines</li><li>Provides services to internal and external customers involving the exchange of complex and sensitive information while acting as a patient advocate</li><li>Assists other Patient Support Center Representatives and Supervisors with daily paperwork load as needed to resolve and / or document patient issues</li><li>Recognizes financial medical and legal risks based on data collected during customer interactions and follows appropriate procedures</li><li>Utilizes systems to resolve customer needs such as appointments authorizations claims invoices eligibility benefits appeals TARs</li><li>Translates oral information into concise and accurate written documentation per guidelines</li><li>Assists new or potential members in the choice of PCP and supplies general information about medical group</li></ul>

Ambulatory Service Rep II We are offering a contract employment opportunity for an Ambulatory Service Rep II in Houston, Texas. The Ambulatory Service Rep II role is centered on providing support to patients and managing administrative tasks within the healthcare sector. Responsibilities:• Efficiently handling patient check-in and check-out procedures• Carrying out registration tasks and cashiering duties• Ensuring patient assistance is delivered in a courteous manner• Keeping an organized work area and maintaining a detail-oriented appearance• Handling cash transactions and adhering to collection processes• Utilizing Microsoft Word and Excel for planning and scheduling appointments• Verifying insurance details and managing medical billing tasks• Maintaining patient confidentiality and adhering to healthcare practices• Employing EMR - Electronic Medical Records and Epic Software for task management• Providing service in both English and Spanish languages• Upholding detail-oriented demeanor in written communication and overall office practices.

Office Services Associate We are offering a permanent employment opportunity for an Office Services Associate based in Houston, Texas. The role entails providing back-office services in various locations in Downtown Houston, including reprographics copy and mail services in both physical and digital environments. This position also involves support for services in hospitality facilities, audio/visual reception, and other service lines as needed. Responsibilities: • Providing daily back-office services to clients and teams • Handling reprographics copy and mail services in both physical and digital settings • Supporting services in hospitality facilities, audio/visual reception, and other service lines • Ensuring accurate logs for all office services work are maintained • Adhering to established procedures for office services functions • Communicating effectively with supervisors or clients on job or deadline issues • Troubleshooting basic equipment problems and escalating more complex issues to the supervisory level • Conducting quality assurance on own work and that of others • Handling sensitive and/or confidential documents and information with discretion • Prioritizing workflow to meet deadlines and complete all projects in a timely manner.

Front Desk Coordinator We are offering a permanent employment opportunity for a Front Desk Coordinator in Cypress, Texas, United States. As the Front Desk Coordinator, you will be at the heart of our operations, ensuring smooth functioning of the office and providing excellent service to our visitors. Your main duties will involve managing the front desk, responding to multi-line phone system, scheduling appointments, and assisting with administrative tasks. Responsibilities: • Oversee the front desk operations to ensure smooth workflow • Welcome and guide visitors to their respective destinations • Handle a multi-line phone system, answer incoming calls and route them to the appropriate party • Schedule appointments in a timely and organized manner • Uphold office security protocols to protect the company and its visitors • Manage incoming and outgoing correspondence to maintain communication flow • Keep track of supply inventory to ensure availability of necessary resources • Provide administrative assistance to support daily office operations • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and organizing files • Deliver superior customer service and concierge services, reflecting the company's commitment to quality.

Licensed Client Services Associate Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry. Responsibilities:• Efficiently manage client transactions and money movement requests• Regularly communicate with clients regarding new business and existing issues• Execute client-specific projects as needed• Handle outbound calls and emails to service clients professionally• Review and prepare comprehensive investment reports• Accurately update client information for review meetings• Confirm transactions with clients to ensure accuracy• Responsibly manage calendars and CRM to record client interactions• Resolve client queries via phone and email promptly and effectively• Summarize meeting notes, emails, and financial data for client meetings

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Houston, Texas. In this role, you will significantly contribute to our back office operations, focusing on reprographics, copy and mail services, hospitality facilities support, and other service lines as required. Responsibilities • Efficiently process office services work and ensure that job tickets are appropriately filled out before initiating work. • Prioritize workflow and perform office functions primarily in reprographics, mail, and intake according to established procedures. • Troubleshoot basic equipment issues and place service calls when necessary. • Maintain accuracy and confidentiality when handling sensitive documents and information. • Foster detail-oriented relationships by providing excellent customer service, interacting with clients in person, over the phone, or electronically. • Adhere to procedures to complete jobs in the correct order and meet contracted deadlines for accepting, completing, and delivering all work. • Communicate effectively with supervisors or clients regarding job or deadline issues. • Utilize various equipment and supplies in a cost-efficient manner, including loading machines with paper and toner supplies. • Ensure quality assurance on own work and work of others. • Maintain logs for all office services work. • Possess the ability to lift up to 50 lbs. on a regular basis.

Bilingual Receptionist A company in North Houston is seeking a Bilingual Receptionist/Office Coordinator on a contract to hire basis. Candidates must have excellent communication and organizational skills with knowledge of Microsoft Office. Must be fluent in Spanish. This will be an in-office role working Monday-Friday from 8AM-5PM. If you are interested in this role, please apply today! Responsibilities: • Monitor, answer and direct incoming calls on a multi-line phone system• Provide excellent customer service through handling client inquiries and concerns with professionalism• Efficiently organize and maintain client files and databases• Responsible for data entry tasks and maintaining accuracy in records• Schedule and manage appointments in a timely manner• Ensure effective email correspondence with clients and internal teams• Utilize Microsoft Excel, Outlook, and Word to complete administrative tasks• Exhibit strong interpersonal skills to interact with clients and team members• Take charge of other administrative duties as assigned.

General Office Clerk We are currently seeking a General Office Clerk to join our team in Pearland, Texas. The General Office Clerk role primarily focuses on administrative tasks within the industry, offering a short term contract employment opportunity. As a General Office Clerk, you will be expected to handle data entry tasks, provide customer service, and manage various office duties, ensuring smooth office operations. Responsibilities:• Handle data entry tasks efficiently, ensuring accuracy at all times.• Provide top-notch customer service, addressing inquiries and resolving issues promptly.• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various office tasks.• Schedule appointments effectively, ensuring no overlaps or scheduling conflicts.• Organize files, keeping the office space neat and orderly.• Perform scanning tasks, ensuring all necessary documents are digitized.

Receptionist We are seeking a Receptionist to join our team in Houston, Texas. In this role, you will be the first point of contact for our dealership's new car department, handling inbound calls, managing customer inquiries, and assisting the sales team with various administrative tasks. This position offers a long term contract employment opportunity. Responsibilities: • Ensuring effective communication by answering all incoming calls in a detail oriented manner and directing them to the respective person or department. • Demonstrating excellent customer service skills in responding to client inquiries in a detail oriented manner. • Supporting the sales team by performing various administrative duties as assigned. • Preparing necessary sales materials such as contract tags and other forms for the sales team. • Managing customer data by accurately logging information for future follow-ups. • Utilizing Microsoft Word and other office tools to facilitate data entry and filing tasks. • Maintaining a high level of grammatical accuracy and typing speed of 45-60 WPM to ensure efficient operation.

Receptionist Our client in North Houston is looking for a talented Receptionist to join their team on a temp-to-hire basis. This position offers a fantastic opportunity to enhance your administrative skills in a fast-paced environment while building toward a full-time role. If you are interested and qualified, please apply today! Key Responsibilities:<ul><li>Front Desk Management: Serve as the first point of contact for clients, customers, and staff by welcoming visitors with professionalism and courtesy.</li><li>Phone Operations: Answer, screen, and route calls promptly using a multi-line phone system.</li><li>Scheduling and Coordination: Manage calendars, book appointments, and coordinate meetings to ensure smooth organizational operations.</li><li>Administrative Support: Perform tasks such as data entry, filing, and handling incoming and outgoing correspondence.</li><li>Office Maintenance: Keep the front desk and common areas organized, stocked, and presentable.</li><li>Technology Utilization: Utilize office equipment such as printers, scanners, copiers, and software tools like Microsoft Office Suite.</li><li>Problem-Solving: Address visitor inquiries, resolve minor conflicts, and escalate issues to appropriate team members when needed.</li></ul>

Collections Specialist We are offering a long-term contract employment opportunity for a Collections Specialist in the industry of financial services, located in Nederland, Texas, United States. The role requires a detail-oriented individual with a background in credit and collections, and a knack for effective communication. You will be required to work on-site and leverage your skills in Accounting Software Systems, Accurint, ADP - Financial Services, CRM, and Epic Software, among others. Responsibilities: • Accurately and efficiently process customer credit applications. • Maintain and update customer credit records to ensure they are accurate. • Handle and resolve customer inquiries in a timely and detail-oriented manner. • Monitor customer accounts and take appropriate actions when necessary. • Utilize Accounting Software Systems and ADP - Financial Services for various tasks. • Use Accurint and CRM tools to manage customer information and interactions. • Manage Accounts Receivable (AR) and perform billing functions. • Answer inbound calls, providing excellent customer service and resolving issues. • Administer claims and facilitate collection processes. • Use Epic Software for various financial and administrative tasks.

Collections Specialist We are actively searching for a Collections Specialist to be a part of our team. This role primarily focuses on the high volume B2B collections, located in Houston, Texas. The individual will be responsible for handling customer credit applications and inquiries, maintaining meticulous records, and taking necessary actions on customer accounts. Responsibilities: • Handle high volume Business-to-Business collections • Utilize accounting software systems for efficient data management • Operate Microsoft Excel for data analysis and report generation • Ensure accurate billing functions and collection processes • Deliver excellent customer service while handling credit-related inquiries • Work independently while maintaining strong communication with the team • Use IBM AS/400 for business process management • Use Accurint for data research and analysis • Implement Great Plains (GPAC) for accounting and business management • Monitor and manage customer accounts, taking necessary actions when required • Start work with minimal delay, demonstrating adaptability and commitment.

Bilingual Receptionist Position Overview: The Bilingual Receptionist serves as the first point of contact for visitors, clients, and employees, providing exceptional service in a warm, professional manner while ensuring seamless communication in two or more languages. This role requires strong organizational, multitasking, and interpersonal skills, as well as fluency in multiple languages to facilitate effective communication and build positive relationships within a diverse environment.

Time Management Specialist We are seeking a Time Management Representative/Specialist for a contract-to-hire opportunity with a leading company in the oil and gas industry. This role is part of the Payroll Operations team, responsible for ensuring the accurate and timely processing of payroll for a large workforce, including salaried exempt/non-exempt and hourly employees. The ideal candidate will have experience working with Workforce Solutions and Employee Central Payroll, strong analytical skills, and the ability to adapt to a dynamic work environment. Key Responsibilities:<ul><li>Maintain a Center of Excellence (COE) for US Dollar Timekeeping, ensuring standardization of work schedules, wage codes, pay practices, and shift relief policies.</li><li>Oversee the administration and documentation of site pay policies, including time entry procedures for salaried exempt and non-exempt employees.</li><li>Conduct time entry audits in line with payroll deadlines to ensure compliance with payroll policies, site pay practices, and applicable labor laws.</li><li>Serve as the primary point of contact for employees and supervisors regarding time entry and payroll policies, providing guidance and interpretation as needed.</li><li>Process time entry changes, such as off-site training attendance rosters and prior period adjustments, including research and validation.</li><li>Act as a liaison between site HR, Corporate HR Payroll, and HRMS teams to resolve time-related inquiries and issues.</li><li>Lead and support annual time-related audits and system release end-user testing.</li><li>Evaluate and approve or reject requests for new work schedules.</li><li>Contribute to and/or lead timekeeping-related technology projects as needed.</li></ul>

Billing & Collections Specialist We are actively searching for a Billing and Collections Specialist to join our team on a contract basis, based in Humble, Texas. This position is fully onsite, Monday-Friday 8-5. Apply today! Responsibilities:<ul><li>Address collection issues by conducting comprehensive research and resolving disputes in a timely manner.</li><li>Monitor customer accounts and take necessary actions as per the company policies.</li><li>Handle delinquencies and maintain aging reports and accounts.</li><li>Prepare invoices as assigned for various accounts to including domestic, international, and intercompany. </li><li>Work with various locations resolve billing discrepancies. </li><li>Create invoices based on inventory control system reconciliation and customer price list and processes invoices according to customer preferences. </li><li>Complete end of month tasks, as assigned. </li><li>Completes special projects and perform all other duties as assigned by the Accounting Supervisor.</li></ul>

Collections Specialist We are offering a contract to hire employment opportunity for a Collections Specialist in Houston, Texas. This role involves business to business collections in an office setting and requires experience in specific software including Open Invoice, Ariba, and Dynamics Navision. Responsibilities: • Conduct business to business collections through phone calls and email communications • Utilize software tools such as Open Invoice, Ariba, and Dynamics Navision for collections tasks • Ensure the resolution of customer inquiries in a timely and professional manner • Update and maintain accurate customer credit records to ensure proper documentation • Monitor customer accounts and take appropriate action based on account status • Process customer credit applications with a high level of accuracy and efficiency • Work collaboratively with the team to ensure all collection processes are completed • Use your skills in Accounts Receivable (AR) and Collection Processes to manage tasks effectively • Maintain a high level of attention to detail in all aspects of the role • Uphold the company's standards and policies in all tasks and interactions

General Office Clerk A company in The Woodlands is in need of a General Office Clerk on a temporary to full-time basis to assist with paperwork having to do with financial documents. Duties include filing, typing, answering calls, organizing paperwork, data entry, and email correspondence. The ideal candidate will be able to multi-task and work within the Microsoft Suite. Banking, insurance, or mortgage industry experience is required! Please apply today if you are interested in this opportunity!

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22 results for Customer Service Representative in Houston, TX

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