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Overhire House Manager, College of Performing Arts

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The New School is committed to creating and maintaining an environment that promises diversity and tolerance in all areas of employment, education and access to its educational, artistic or cultural programs and activities. The New School does not discriminate on the basis of age, race, color, creed, sex or gender (including gender identity and expression), pregnancy, sexual orientation, religion, religious practices, mental or physical disability, national or ethnic origin, citizenship status, veteran status, marital or partnership status, or any other legally protected status.

Please see Special Instructions for more details.

To Apply
  • Applicants should submit both a resume and cover letter outlining their interest, skills, and experience concerning this position.

Position Information

Position Information

Position Availability:
Available starting immediately and will be open until filled; scheduled on an as-needed basis.
Position Title: Overhire House Manager, College of Performing Arts
Requisition Number: 0206074383
Location New York City
Position Type: Administrative
Position Status: Temporary/Seasonal
Department: Mannes/Mannes Concert Office
Responsibilities:
The College of Performing Arts at The New School is seeking highly qualified Overhire House Managers to join its Production Staff. The Front of House Department is responsible for the patron experience at on-site events. The House Manager collaborates directly with ushers on-site, liaises with production staff, and fields any issues that arise.

The House Manager is responsible for creating an excellent experience for patrons, serving as the point person for ushers on-site, and overseeing fire code compliance in performance spaces. The House Manager reports to the Manager of Event Operations.

The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.

Responsibilities
  • Provide excellent customer service to patrons
  • Maintain safe and clean public spaces, communicate with facilities and campus safety as necessary
  • Ensure fire code compliance in performance spaces and provide leadership in emergency situations
  • Serve as the point person for ushers in terms of scheduling and event-specific instructions
  • Coordinate performance timelines with relevant parties (stage management, performers, faculty, audio staff, etc)
  • Coordinate audience check in, distribution of programs, and audience seating
  • Work with production staff to meet event-specific needs
  • Resolve on-site issues and conflicts, documenting incidents as relevant
  • Complete a House Report for each event worked
  • Additional responsibilities as assigned


Salary
  • $22/hr, schedule based on availability

Work Mode
  • In-person onsite work only
  • Nights and weekends are required.
Minimum Qualifications:
  • 2 years of experience in live performance events
  • Previous experience in customer service roles
  • A background in the performing arts, especially music and/or theater
  • Experienced or able to learn and develop fluency in The New School’s suite of applications including Google Suite and WorkDay.
  • Demonstrated commitment to Equity, Inclusion, Social Justice, and the transformative power of the arts and education
Preferred Qualifications:
  • 4-year Bachelor’s Degree or equivalent professional experience.
  • Previous House Management experience
  • Active F-03 Fireguard Certification
Job Family: The New School
Special Instructions to Applicants:
To Apply
  • Applicants should submit both a resume and cover letter outlining their interest, skills, and experience concerning this position.
Posting Date: 12/13/2024
Closing Date:
Open Until Filled Yes

Supplemental Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
Optional Documents