Job Listing
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| Job ID: 13974920 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Temp/Casual Dental Clinics Front Desk Scheduling Coordinator |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 20, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Job ID358899
LocationTwin Cities
Job FamilySupplemental Employee
Full/Part TimePart-Time
Regular/TemporaryRegular
Job Code0001
Employee ClassCivil Service
About the Job
Duties/Responsibilities
Customer Service:
Care for each Patient, Student, Faculty, and Staff, as they would like to be cared for by:
Putting the patient first at every opportunity
Listening to understand each patient
Showing concern for each patient
Acting individually and with others to meet each patient's needs
Handling stressful situations with respect, concern, and in the appropriate manner to resolve the situation
Greeting patients, students, staff, faculty and the general public in a pleasant manner
Determining the nature and purpose of the visit and directing them to the specific destinations
Check-in
Check in patients in an accurate and professional manner
Identify and accurately collect co-pays or appropriate fees
Familiarize with insurance claims
Use computer-based systems to verify patient information
Understand and communicate benefit changes to members, or refer to appropriate resource
Communicate wait times in a diplomatic manner
Direct patients to the appropriate care area
Provide patients with appropriate forms, questionnaires, etc.
Follows proper cash handling policies and procedures outlined by U of M.
Collect fees from patients; calculate and give correct change, process payments received
Review demographic and verify insurance information as needed, HIPAA compliance, etc.
Appointment Scheduling
Communicate provider and clinic availability in a professional manner
Schedule appointments in an accurate and timely fashion using computer system
Maintain knowledge of appointment scheduling practices, policies and procedures
Miscellaneous Administration
Answer telephone and respond appropriately to the caller depending on the caller's needs
Take and relay messages requiring follow-up to appropriate individuals
Prepare records and materials for new patient appointments
Assist with the clerical duties of the clinic, e.g., scanning, making copies, etc.
Provide scheduling and administrative support to students and residents of the dental school
Work hours to be determined with supervisor based on clinic needs.
Qualifications
All required qualifications must be documented on application materials
REQUIRED QUALIFICATIONS (Please detail all required qualifications on application materials):
High School Diploma/GED
Demonstrated excellent customer service skills, attention to detail and thrives in a busy environment with many interruptions
Must be able to communicate verbally and in writing; in clear, understandable English.
Must be a team player, collaborative and enjoy working closely with a small team on an almost constant basis
Demonstrated ability to function with multiple priorities and interruptions
About the Department
The University of Minnesota School of Dentistry is the state's only dental school and the only dental school in the northern tier of states between Wisconsin and the Pacific Northwest. We are a regional resource to five states for dental education, consulting services, patient treatment, and ongoing continuing dental education.
We educate dentists, dental specialists, dental therapists, dental hygienists, dental educators and research-scientists. We offer advanced degree programs in seven ADA-recognized specialties: endodontics, oral and maxillofacial surgery, orthodontics, pediatric dentistry, periodontics, prosthodontics and TMD and orofacial pain. We educate scholars in oral biology, dental hygiene and oral health for older adults. Dentists from other countries who wish to practice in the United States matriculate through our Program for Advanced Standing Students. Learners have the option to pursue a Masters in Public Health or a PhD alongside their DDS degree.
We are the only dental hygiene program in the state associated with a dental school. Offering programs at the baccalaureate and master of science level, our integrated program prepares oral health professionals to collaborate from their first day in the profession.
We became the first dental school in the nation to educate dental therapists in 2009. Dental therapists perform basic preventative services, drill and restore teeth for children and adults and remove primary teeth under the supervision of a licensed dentist. As of 2023, we have graduated 91 dental therapists from the program.
Our work affects virtually every person in Minnesota. We educate approximately 73% of the state's practicing dentists, 68% of licensed dental therapists, and 49% of dental hygiene educators. Our researchers develop and test restorative materials used by dentists around the world. We provide critical oral health care with more than 100,000 patient visits in our campus clinics and more than 16,000 patient visits at outreach sites in underserved communities throughout the state. We provide continuing dental education for 7,1000 practicing dental professionals each year.
The School of Dentistry is dedicated to creating a diverse, equitable, and inclusive workplace. Diverse teams, perspectives, and backgrounds create a strong and creative team that best serves the University's many communities, on campus and beyond. The University is an Equal Opportunity Employer. Black, Indigenous, people of color, LGBTQIA+, women, veterans, and members of historically underrepresented communities are highly encouraged to apply.
For more information, please visit our website,.
How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).
Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
About the U of M
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin... For full info follow application link.
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.
Refer to ID 77517889_1 when applying |
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