Job Listing
|
|
| Job ID: 14053529 |
|
| |
| Job Location: |
|
| |
|
|
| |
| How to Apply: | To see employer contact information, log in or register. |
| |
| Job Title: | Technical Support Specialist, Technical Services, Information Technology Department |
| Work Type: | Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular |
| |
| Salary Offered: | $24.83 - $36.44 Hourly |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan |
| |
| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
| |
| Experience Required: | 60 Months |
| |
| Required Skills: | High School Degree or equivalent
Two years of post-secondary education in a computer science related field and one year of computer support related experience OR five years of progressively related computer support experience
Experience using Microsoft Office Applications
Successful completion of BCA background check |
| Preferred Skills: | Experience with Information Technology Service Desk software (i.e. Ivanti Service Manager)
Experience with virus/malware software (ie. Trend, Defender, etc.)
IT Service Desk documentation and reporting tools and desktop imaging and hardware maintenance
Previous experience in an IT Service Desk support position
Customer Service training and experience |
| |
| |
| |
|
| Job Description: |
Digital Services Assignment: To provide software development and problem-solving related to custom technology and online citizen services. This position creates software based on application requirements, develops custom-built, full-stack software solutions, advises and supports project stakeholders on development projects, performs configuration and custom-coded development of internal SharePoint site pages and the County public website and performs CRM application customizations; configuration, and provides support and moderation of social media accounts.
Technical Services Assignment: To provide professional, customer-focused technical support for both internal and external customers, diagnosing and troubleshooting software and hardware support and assisting with training, deployment and maintenance of technology for end users. This position is responsible for a wide variety of legacy, current and new applications and systems, including customized applications.
Refer to ID when applying |
|