Welcome, and thank you for your interest in employment with Loyola University Maryland.

Loyola University Maryland’s office of marketing and communications seeks a Social Media Manager to plan, implement, manage, and monitor Loyola’s social media presence to increase brand awareness and support the University’s priority goals of enrollment, retention, and engagement. Produce relevant content for various social media sites for targeted audiences. Identify channels, and maintain consistency of content for a positive on-line presence in line with mission, brand strategy, and goals. Advise University partners on best practices for social media use.

Plan, execute, and evaluate ongoing and sustainable strategy for social media communications to support the University’s mission and brand strategy. Create and implement plans to engage target audiences, and retain their engagement with Loyola. Conduct social media audits and benchmarking; and identify and execute improvements to engage audiences. This includes social media content production for various social media sites, and requires an in-depth awareness of activities on campus to promote and cover programs, events and initiatives. Ensure all on-line venues are updated and maintained consistently. Establish goals and implementation calendars; and, integrate tactical activities in line with marketing and communications plans. Develop goals and strategies for each social media channel, to achieve desired outcomes.

Oversee, consult, and advise students and campus partners managing social media channels on behalf of the University and contributing to content production. This includes managing the Social Media Task Force, a cross-campus social media user group and training members of the University on proper use and best practices for social media. Develop, and communicate, social media guidelines to University partners. Serve as a social media subject matter expert and resource while working with other internal departments.

Collaborate with Marketing and Communications staff and University stakeholders to ensure social media communications are meeting University needs. Develop and implement changes to improve business results. Identify and track KPIs for each social media channel, in line with university priorities and goals. Review social media analytics. Monitor, track and analyze the performance of various Loyola social media outlet and initiatives. Report on social media growth and engagement. Generate reports to demonstrate effectiveness of social media strategy, and planned improvements.

Author stories to promote Loyola’s students, faculty, events, and more for the University apos;s website. Collaborate with colleagues across campus, students and others, to generate content and campaigns incorporating kinetic text, snippets, photography, video and graphics to reach and engage desired audiences, and achieve objectives. Support University-wide crisis communications via social media platforms. Monitor social media discussions, disseminate information, correct misinformation, and undertake other duties as assigned to help protect the Loyola community and the institutions reputation.

Research and evaluate emerging social media platforms and make recommendations on whether and how we might adopt them. Ensure that Loyola takes full advantage of all relevant social media opportunities. Keep abreast of best practices and emerging social media outlets. Understand and research how various audiences are captivated by social media and how they best derive knowledge from social media. Continue to evaluate and improve upon social media practices at Loyola.

Special Competencies

Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola’s beautiful, historic Evergreen campus is located in Baltimore, and its graduate centers are in Timonium and Columbia. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus.

Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.

Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: In some cases, experience and/or education may be substituted for requirements.