WI3653678

1

Bachelor's Degree

Bachelors Degree

Unspecified

40

JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative and
growing. We invest in our people. We care and make a positive
difference. Summary Develops, identifies, analyzes, and improves
existing business processes to improve product/service quality, increase
efficiencies, reduce costs or waste, decrease errors or delays, and
increase customer satisfaction. Gathers business requirements and
develops process maps and gap analysis to identify, recommend, and
independently implement opportunities for improvement to meet business
goals and objectives. Primary Duties & Responsibilities Delivers
superior business performance by pursuing process excellence on behalf
of our employees, field, and clients. Architect experiences using
business process management to design, analyze, implement, and control
processes. Drive Business Performance Measures, analyzes, and evaluates
existing processes, collects data to identify root causes, performs cost
benefit analysis, and identifies improvement opportunities. Identify,
implement, and maintain an effective process measurement system and
define data collection plans (what data is, where it comes from) for
each measure. Independently drives improvements while maintaining
business and enterprise perspective. Conducts current state process
interviews and subject matter expert job shadows to understand existing
processes. Summarizes current state learnings in a way that allows
leaders and business partners to quickly understand. Documents processes
according to Business Process Mapping standards. Develops, recommends,
and independently implements solutions for process improvement, system
enhancement, automation, and operations efficiency that are aligned with
business priorities. Develops, recommends, and independently implements
methods to monitor and control redesigned processes and identify when
processes begin degrading. Designs, guides, and promotes process
architecture that aligns with business priorities. Collaborates with
business leaders, technology, and other stakeholders to connect process
architecture roadmap with operational decisions. Promotes and shares
best practices on process improvement activities across the
organization. Researches process improvement tools, techniques, and
technology to determine potential impact and opportunities to provide
additional value to the organization. Demonstrates highly empathetic,
customer-centric service while aiding others in their learning and
execution of transformational activities. Guides improvement initiatives
and mindsets for business partners with solid emotional intelligence and
political acumen. Recognizes opportunities to connect processes across
journeys. Collaborate with business leaders, technology, and other
stakeholders to connect process architecture roadmap with operational
decisions. Recognize opportunities to connect processes across\... For
full info follow application link. EEO/AA Employer/Vets/Disability
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/4C613A13F51444F3 Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.