Customer Service Rep - Remote - Rochester, NY, US
Job Information
Job Order ID :
NY1494721
# of Positions :
1
Minimum Education Level :
High School Diploma/GED
Experience Required :
1 year
Salary :
$18.92 + hourly
Duration :
Full Time Regular
Shift :
Hours per week:
Not Specified
Job Description
Order#: NY1494715
Customer Service Rep Remote in New York State
Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Customer Service Representative working remotely in New York state youll be a part of bringing humanity to business. #experienceTTEC
What Youll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, Youll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
At least 1 year of customer service experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
High speed internet connection (>25mbps).
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $18.92 plus performance bonus opportunities
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
Company Information
Name :
TTEC
Application Information
Online :
Disclaimer: In conducting placement activities, the New York State Department of Labor (Department), acts as a portal for prospective employees and businesses. The Department does not represent or guarantee the truthfulness, accuracy, or reliability of information supplied by prospective employees or businesses, nor does it engage in any form of screening or independent investigation of prospective employees and businesses other than matching a prospective employee’s self-stated qualifications to those prescribed by a business. The Department is not responsible for any employment decisions made by prospective employees or businesses, for whatever reason made. New York State Law may limit the types of disclosures that the Department can make to a business regarding a prospective employee. Businesses should not forgo any form of screening otherwise prudent to ensure a prospective employee’s qualifications and background meets the needs of the workplace.