We are seeking a Full Time Dock & Door Service Technician to join our growing team!
You will install, maintain, and repair loading dock equipment, overhead doors and related equipment. Service Technician will travel to the customer's location, locate the equipment requiring service, diagnose the problem, communicate with the customer both verbally and in writing to explain the needed repairs, get approval on repair work and finish work as needed.
Key Job Duties:
- Use safe work practices during all job duties, including all appropriate PPE (Personal Protection Equipment)
- Troubleshoot general mechanical issues with dock levelers and overhead doors.
- Read electrical voltages and diagnosing electrical issues.
- Troubleshoot and repair hydraulic parts.
- Perform routine maintenance including greasing, adjustments, and inspections.
- Log work notes and parts used on iPad tablet.
- Perform repairs in the field at customers locations.
- Use extension ladders, scissor lifts, and power tools.
- Work independently or in small team as needed.
- On-call (after hours) duties and local travel required.
- Identify additional problems at service location that need either repair or a quote for replacement, report back to Sales Staff.
Competencies:
- Mechanical aptitude and troubleshooting skills
- Construction Background a plus
- Electrical Background a plus
- People skills (ability to communicate clearly and politely with customers)
- Basic math skills
Expectations:
- Prompt, on-time every time
- Customer service oriented
- Good work ethic
- Ethical Conduct
- Time Management
- Communication Proficiency
- Accomplishment Driven
Working Conditions:
- Physical requirements necessary include standing, walking, stooping, kneeling, crouching, crawling, most of the time with infrequent opportunities to sit.
- Must be able to lift or exert a force of up to 50 pounds or greater and be on your feet during the entire work shift.
- Ability to work in wet or humid conditions, as well as extreme cold or heat.
- Occasionally may be required to perform work in the evenings or on weekends.
Experience/Requirements:
- Minimum 2 years of experience in mechanical, welding, electrical industries.
- Clean driving record and valid Driver's License.
- High School education or equivalent.
- Drug screening & background check.
Benefits:
- Company Uniform provided
- Company Van provided after probationary period
- Competitive Salary
- Medical, Dental, Vision, Disability, Accident, Illness & more plans
- Company paid life insurance with voluntary additional coverage
- Paid holidays & time off
