Harm Reduction
- Perform targeted joint outreach and engagement in areas known to have high substance us within the unsheltered population
- Provide harm reduction supplies, education, and resources to unsheltered clients
- Assist with team trainings in harm reduction practices and serve as the Harm Reduction Champion for the team
- Work as part of an inter-disciplinary team to promote wellness
- Maintain an active resource directory of harm reduction resources in catchment area and act as liaison with these resources and the team
Case Management
- Serve as case manager for homeless adults who use substances, with a goal of placing them in transitional and permanent housing
- Perform intake, assessment, service planning, advocacy, referral and escort services
- Maintain client case records and enter data in computer database using handheld and desktop computers
- Provide follow-up case management for clients placed in housing, to promote retention and document outcomes
- Attend staff meetings, case conferences, trainings and supervision meetings; participate in program evaluation and improvement
- Communicate with evening/weekend teams and with staff of other agencies to coordinate client services
- Participate in outreach trips to identify and engage with homeless clients
- Drive outreach vehicles and use public transportation as necessary
- Participate in the annual HOPE count and quarterly counts of homeless individuals living on the street, 4 overnight counts completed annually
- Assist with onboarding of new Housing Outreach Specialists
- Other duties as assigned
Qualifications/Educational Requirements
- Bachelor’s Degree preferred
- Prior experience with the homeless , substance use, or mental health preferred
- Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least one year as a licensed driver and no suspensions within the last 3 years)
- Flexibility in work hours; available to work evening, overnight and weekend shifts when required
Skills, Knowledge, and Abilities
- Experience in Harm Reduction preferred
- Ability to be flexible in a fast-paced work environment
- Strong written and verbal skills
- Team player
- Good judgement
Computer Skills: To perform this job successfully, an individual should have/be:
- Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook
- Able to use or learn other electronic databases, programs, and funder-related software, such as Mocapp, Streetsmart, HMIS, and AWARDS
Physical Requirements
Frequent walking and standing,
Ability to lift up to 30lbs such as client belongings during moves
Work Environment
- Indoors and outdoors; all weather
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.