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JOB SNAPSHOT
Account Manager – Commercial
Auckland, NZ
This role will work in our Commercial Team in Auckland and will be responsible in all aspects of client service to maintain and grow an existing book of business.
The role requires a diligent team player who can demonstrate excellent interpersonal, organisational and time management skills and who can contribute to all aspects of client service.
The Role
- Ensure that the client’s risk management and insurance broking programs are administered to ensure the delivery of high-quality services with a focus on client retention and business development
- Full preparation of client documentation and ensuring 100% accuracy prior to distribution to clients and insurers
- Develop and maintain relationships with insurers, clients and other key stakeholders (internal and external), representing WWTW in a professional manner
- Maintain comprehensive client data on WTW systems, facilities and databases
- Compare renewal terms with the previous year and re-negotiate if required
- Collaboration with other colleagues to facilitate the growth and success of WTW
- Work in conjunction with the support team to ensure the preparation and delivery of documentation
- Liaise with Team Leader on any issues the team may be having and provide suggestions for improvement
- Manage of client’s claims by responding to client’s calls and enquiries and providing advice on the claim process, liaising with internal Claims Team, insurance assessors as required and ensuring agreed claims standards are achieved as well as timely settlement of claims
- Ensure all documentation is prepared in accordance with company service and compliance procedures
The Requirements
- Excellent administrative and support skills in a dynamic and successful insurance broking environment
- Insurance qualification and/or knowledge of the insurance industry desirable
- Sound oral & written communication skills both on an individual and small group basis
- Excellent report writing and correspondence skills
- Ability to prioritise work and manage a diverse and busy workload
- A team player with the ability to demonstrate credibility and gain trust
- Proficient in all MS Office products
- Good understanding of internet and intranet applications and usage
- Willingness to learn and the desire to take on additional duties when required
Note: Employment-based visa sponsorship and/or assistance is not offered for this specific job opportunity.
Why Join WTW
WTW provides a competitive benefits package which includes the following (eligibility requirements apply):
- Additional paid annual leave
- Life, Income Protection and Trauma insurance
- Annual bonus
- Company paid salary continuance insurance
- Hybrid working
- Networks (Gender, Wellbeing, Pride)
- Career Growth – internal opportunities and development programs
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.
At WTW, we believe that a culture of inclusion and diversity is critical to our business. It’s not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
UNSOLICITEDCONTACT
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
OUR OFFICES
Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.
Meet our people
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
Salmaan Saeed
Massimiliano Abri
Burn Domingo
Theodore Coteok
Karuna Jose
Ana Cristessa Nabuab
Nichelle Daulby
Roberta Jones
Shadab Hemani
Donna O'Riordan
Mitch Dauz
Kerstin Plag
Anna Stonelake
Elise Hunt
Mathew Stewart
Ritu Batheja
Matice Morris
Catarina Carvalho
Soumya Kurup
Leonardo Araujo
Karan Patel
Poonam Yadav
Tom Leigh-Eldredge
Karan Rai
Felipe Pradel
Michael McConnell
Mel Scrutton
Irene Larbi
Kingsley Wang
Charlie (Charlotte) Garrod
Laura Punzón
Nick Alexander
Benjamin Tessier
Paul Dowding
Pei Wang
Emma White
Basil Al Hatoum
Jasmin Bedi
Anshul Garg
Emily Reading
Dominic Ferrari
Suzanne Vaughan
Nuno Arruda
EVENTS
Posse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmPosse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmPosse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmPosse Annual Virtual Career Fair
July 24 @ 3:00 pm - 6:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmOLA Early Career Symposium
August 4 @ 9:00 am - August 5 @ 5:00 pmThere are no upcoming events at this time.