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Product Support Representative - SUPERIOR, WI,

Job Information

Job Order ID :
WI3667132
# of Positions :
1
Minimum Education Level :
High School Diploma/GED
Experience Required :
Training :
High School Diploma/GED Equivalent
Duration :
Shift :
Unspecified
Hours per week:
40

Job Description

 
JOB REQUIREMENTS: Product Support Representative AMSOIL Center, 1101
Susquehanna Rd, Superior, Wisconsin, United States of America Req #149
Tuesday, April 23, 2024 AMSOIL INC. has an exciting opportunity as a
Product Support Representative in our Technical Services department. In
this role you will be provide customer service and technical support on
products to AMSOIL dealers and customers via phone, email and other
forms of social media. After an initial training period, this position
offers a hybrid work schedule requiring at least two days per week in
the office located in Superior, Wisconsin. Core Responsibilities:
Provide customer service and technical support on AMSOIL products and
their intended applications, to dealers and customers Provide
outstanding customer service to drive positive sales and increase
customer loyalty Assist with warranty claims by leading investigations
and working with AMSOIL personnel to achieve a positive outcome
Collaborate with mechanical experts in evaluating equipment failures
specific to warranty claims Provide technical support to other internal
departments as requested Position Requirements: High school diploma or
equivalent Minimum of 1 year of customer service experience Strong
written and verbal communication skills Strong skills in operating a
computer with proficiency in Microsoft Office Products Basic
understanding of mechanical equipment and/or lubricants Aptitude and
willingness to learn mechanical and lubrication fundamentals Preferred
Qualifications: Experience working in a call center environment
Benefits: Paid time off and paid holidays each year Employee bonus
program 401(k) with company match Paid life, short-term disability, and
long-term disability insurance Competitive health benefits Health
savings account (HSA) and flexible spending account (FSA) options
Affordable group dental, vision, critical illness, and accident
insurance Employee discount on product Corporate gym membership If you
have any questions or need assistance with the application process,
please email: humanresources@amsoil.com Equal Opportunity
Employer/Veterans/Disabled Other details Pay Type Hourly Max Hiring Rate
\$21.00 AMSOIL Center, 1101 Susquehanna Rd, Superior, Wisconsin, United
States of America Share this job: AMSOIL is an Equal Employment
Opportunity employer. Employment policies and decisions on employment
and promotion are based on merit, qualifications, performance and
business needs. The decisions and criteria governing the employment
relationship with all employees are made in a nondiscriminatory manner,
without regard to race, religion, color, national origin, sex, sexual
orientation, gender identity, age, marital status, physical or mental
disability, medical condition, veteran status or any other factor
determined to be unlawful by federal, state or local statutes.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/CC4C7E427B31452B

Company Information

Name :
AMSOIL INC.

Application Information

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