WI3665397

1

Vocational Degree

Associate Degree

Unspecified

40

JOB REQUIREMENTS: Ready for an adventure in IT? Auburn Ridge, a leader
in providing innovative solutions to builders through the delivery of
high-quality building products, is on the lookout for an IT Specialist
to join our dynamic team! As our IT Specialist, you\'ll be the superhero
behind our computer, software, and network operations, ensuring our team
can conquer their daily business tasks with ease. If you\'re craving a
fun yet challenging role where you can make a real impact, keep reading!
Responsibilities of this position include, but are not limited to:
Actively diagnosing and responding to support tickets, incoming calls,
emails, and walk-up requests. Track and monitor the problem to ensure a
timely resolution and follow-up. Provide both in-person support and
support for remote team members. Training team members in the use of
equipment, software, and building security. Supporting Microsoft
products like Office365 and a variety of vendor applications.
Configuring and supporting Android and iPhone cell phones. Assisting our
team by providing audio/video conference support for presentations and
meetings. Interacting with vendors to facilitate repairs of hardware
(e.g., laptops, printers, etc.). Managing our inventory of hardware and
software assets. Supporting installs or upgrades of software and
devices. Performing system administration for various tools and
platforms. Documenting IT processes, workflows, and producing system
documentation. Rolling out the red carpet for new team members with
equipment setup, deployment, and orientation. Assisting with network and
service room maintenance as needed. Working closely with our Director of
IT and Managed Service Provider on escalated issues and projects.
Traveling to satellite office locations. Qualifications: An associate
degree in information technology, computer science, or related field
preferred. 1+ years of experience in a technical support role is
required. Basic knowledge of IT systems, including Windows operating
systems, networking concepts, and hardware/software configurations.
Exposure to Microsoft 0ffice 365 and Azure environment administration is
preferred. Relevant certifications (e.g., CompTIA, A+, Network+, etc.)
would be a plus. Demonstrated organizational skills with a keen eye for
detail. Proven ability to juggle multiple priorities while maintaining a
positive attitude. Strong interpersonal and teamwork abilities, with a
knack for collaborating with diverse personalities. An eagerness to
learn and implement new technologies and methodologies. A
solutions-oriented mindset with a passion for process improvement.
Proficiency in diagnosing and resolving basic computer technical issues.
Flexibility to accommodate business needs, including working outside
regular business hours. Excellent analytical and problem-solving
capabilities. Self-motivated\... For full info follow application link.
Veridian Homes is an Affirmative Action and Equal Opportunity Employer.
\*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/675BDA93D2514B3D