Make a difference in people’s lives every day. When you join UCLA Health, you’ll be working at an institution that provides leading-edge care to the people of L.A. and throughout the world. We provide our team members with the environment and support to do amazing work, because each and every one of them plays a vital role in our commitment to care.
Under supervision of the Hematology/Oncology Authorizations Manager, Hematology/Oncology Clinical Director and Hematology/Oncology Assistant Director, the Authorizations Pharmacy Technician will work to improve patient access to treatment and adherence to medically necessary pharmaceuticals by managing patient’s insurance benefits and utilizing established patient assistance programs. Serve as liaison between medical staff, insurance providers and patients to facilitate/coordinate authorization for all medications related to patient care. Responsible for the review, evaluation, and documentation in obtaining authorization for all medications (chemotherapy, infusions, and injections). Major duties include: verifying insurance benefits for requested medications, confirmation and obtaining appropriate authorizations, act as a liaison for all patients requiring medications in accordance with laws and regulations set forth by regulatory entities. Work closely with Hem/Onc Financial Counselors, Hem/Onc Patient Assistance/Co-Pay team and community clinic managers.
Salary range: $28.88/hr – $38.13/hr
Required:
- Pharmacy Technician License in the State of California in good standing.
- Ability to interpret medical information required to perform prior authorizations.
- Ability to interpret medication information required to perform patient assistance.
- Ability to interpret medical information required to perform second level appeals.
- Ability to retrieve, interpret, and utilize departmental and third-party insurance policies and procedures effectively.
- Ability to speak with persons from various social, cultural, economic and educations backgrounds to obtain information and explain authorization process.
- Skill in speaking clearly and distinctly using correct English to communication with telephone callers to obtain information, provide information and explain authorizations process.
- Working knowledge of the UCLA billing codes, their restrictions and applications to individual patient and clinic orders.
- Advanced technical computer skills as required for technical support specific to functional area. Computer skill including proficiency in CareConnect, Microsoft Office Applications, which may include Outlook, Excel, Word and PowerPoint.
- Knowledge of pharmaceutical generic and trade names and their dosage forms, and the ability to cross-reference the most common drugs from memory.
- Knowledge of medical terminology and pharmaceutical abbreviations.
- Knowledge of decimal, fractions, percentages, and metric and apothecary system units to be able to read treatment plans and convert units when necessary.
- Accurately perform mathematical pharmaceutical calculations.
- Ability to accurately select correct product needed to complete an order including product, strength, quantity, and manufacturer.
- Ability to work independently, follow-through on assignments with minimal supervision, and investigate medication information via resources such as Lexicomp, Micromedex, and Up-To-Date.
- Telephone and verbal skills required to communicate clearly and effectively with pharmacists, nurses, physicians and other allied health professionals.
- Conduct critical evaluation of procedures to ensure quality and effect positive change.
- Train, mentor, and serve as a resource to other staff.
- Able to maintain equanimity and composure in the face of resistance and frustration in stressful situations.
- Skill in performing under the stress of frequent interruptions and/or distractions.
- Ability to perform effectively under conditions of fluctuating workload.
- Excellent written and oral communication skills.
- Ability to work independently.
- Able to demonstrate professional, ethical, constructive, positive conduct.
- 3-5 years related work experience required.
- 2 years of oncology related experience
Preferred:
- Bachelor’s degree
EMPLOYMENT SCAM ALERT:
UCLA Health Recruitment is currently being targeted by scam artists through external job board sites. Review some tips in order to avoid becoming targeted. El reclutamiento de salud de UCLA actualmente está siendo atacado por estafadores a través de sitios de juntas de trabajo externos. Revisar algunos consejos para evitar ser apuntado.
“The environment is nurturing and fosters growth. When I come to work, I know what I'm doing matters.”
VINCENT, Sr. CLS Specialist, Toxicology
MONICA
I've been blessed to touch so many lives through my serving. It's a privilege to uplift other employees with words of encouragement and a smile.
SOZIT
The first thing i noticed when i joined the team was how everyone is very welcoming and friendly with supportive management. I did not feel like an outsider.
EDGAR
Once I joined, I knew UCLA Health was THE place to be due to the growth potential and training offered
RENE
If you want to grow professionally, this is the right place for you.
ERA
We are family here. We support each other. We collect together.
ELIZABETH
It’s so diverse and inclusive here. There’s always the opportunity to share your thoughts. It's a place where you feel you belong.
JERRY
Your career path at UCLA Health will enable you to follow a myriad of avenues and turns. It opens up a wide variety of opportunities.
ORLANDO
There’s a togetherness and higher level of commitment to teamwork at UCLA Health. We are several groups and teams that work together with a common goal which is to improve our patients experience.
DAVID
UCLA Health walks the walk and talks the talk! It's an incredible feeling to work for an organization that always puts the patient first. I am honored to work in full alignment with the UCLA Health Mission and Vision.
DR. ISLA GARRAWAY
UCLA has incredible resources and a team science approach. The ability to work with collaborative teams and access the amazing resources around campus is the best part about being at UCLA.
RADU
UCLA is very diverse in its personnel as well as its many research fields studied
JENNA
UCLA Health provides so many opportunities to exchange ideas, share moments and grow. I have learned a lot about team management and relationship building.
SHARON
I was looking for a job to further my career and continue to improve and learn as a therapist.
TARO
I have been blessed to be surrounded by supportive colleagues who aspire me to be the best version of myself.
Awards & recognition
