Chief of Staff to the Mayor 

POSITION SUMMARY:
Supports the Mayor and Department Heads in the planning, directing, coordinating, and evaluating the overall operations of the City. Acts as liaison to City Council, constituents, business leaders, and City staff. He/she also engages external stakeholders to advance the Mayor's initiatives.
SUPERVISION EXERCISED:
Department Heads and/or office staff, as delegated by the Mayor.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Partner with Deputy Chief of Staff in leadership of operations in the City to support the Mayor's vision and goals.
· Improve internal systems to serve residents better with an eye toward future budget realities.
· Build and maintain strong relationships with the community.
· Coach, mentor, and collaborate with department heads regarding strategic decisions and plans to ensure the Mayor's policies and objectives are successfully implemented.
· Share in knowledge dissemination, reporting, and communications.
· Represent the Mayor and the City of South Bend at meetings and events.
· Uphold City values of Excellence, Accountability, Innovation, Inclusion and Empowerment

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Performs other duties and assumes other responsibilities as apparent or as delegated.

EDUCATION / QUALIFICATIONS:
• Bachelor Degree in Public Administration, Business Management, Communications, History, Government, Social Studies, or other related field required.
• Advanced Degree preferred.
• Minimum three years of management, political, communications, policy, or other related experience. Public sector experience a plus.

KNOWLEDGE SKILLS AND ABILITIES:
· Outstanding communication and interpersonal skills.
· Demonstrated ability to build and maintain effective working relationships with a diverse group of individuals.
· Well-honed people management skills, poised and capable of gaining trust while influencing positive organizational outcomes.
· Demonstrated ability to work with efficiency, flexibility, humility, and good humor.
· Experience in project management including data gathering and analysis, formulation of plans, and overall management of major initiatives.
· Analytic decision maker who is action oriented, diplomatic, and persuasive.
· Commitment to excellence, innovation, and data-driven evaluation.
· Ability to manage and adapt to ambiguity and conflicting priorities in a public office environment.

CERTIFICATES, LICENSE, REGISTRATION:
· Valid United States Driver's License if required to drive a City vehicle.

EQUIPMENT:
Desktop and laptop computer, landline and cellular; facsimile machine; copier; and scanner.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus.

WORK ENVIRONMENT:
Work is performed in office setting, with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate in the office and may be quiet to loud in the field. Exposure to adverse weather conditions such as cold or heat may prevail in situations involving outside meeting engagements. Entire office is smoke-free.