;

33 results for Customer Service Representative in Melville, NY

Relevance

Date Posted

Create a Job Alert

Email me about new Customer Service Representative jobs in Melville, NY

Are you sure you want to pass on this job?

We are offering a contract employment opportunity for a Customer Service Representative Associate in Bronx, New York. The Customer Service Representative Associate will be instrumental in providing front office and authorizations support in a healthcare setting.

Responsibilities:

· Obtain precertification's authorizations and other referrals as assigned

· Meet with patients to discuss billing questions collection TOS and other outstanding balances.

· Validate insurance and other billing information.

· Presenting data to appropriate parties and partnering to develop resolutions

· Ability to take and make patient phone calls and assist client front desk operations

· 1 years of customer service experience

· Experience with Microsoft Word create correspondence and work within templates

· Microsoft Excel data entry sort / filter and work within tables

· Microsoft Outlook email and calendar management

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

33 results for Customer Service Representative in Melville, NY

Customer Service Representative Associate We are offering a contract employment opportunity for a Customer Service Representative Associate in Bronx, New York. The Customer Service Representative Associate will be instrumental in providing front office and authorizations support in a healthcare setting. Responsibilities: · Obtain precertification's authorizations and other referrals as assigned· Meet with patients to discuss billing questions collection TOS and other outstanding balances.· Validate insurance and other billing information.· Presenting data to appropriate parties and partnering to develop resolutions· Ability to take and make patient phone calls and assist client front desk operations

Customer Service Representative We are offering a contract employment opportunity in the Health industry for a Customer Service Representative in Parsippany, New Jersey. In this role, you will provide a high level of customer service while generating appointments by answering incoming calls in a premier contact center. Responsibilities:<ul><li>Scheduling patient appointments using a call script</li><li>Collect, record, and accurately maintain pertinent consumer information, using a Customer Relationship Management (CRM) system</li><li>Answer returned inbound calls as needed after initial outbound contact</li><li>Maintain quality service by following organizational standard operating procedures</li><li>Maintain and exceed daily, weekly and monthly appointment (conversion) quotas</li><li>Learn and understands basic industry knowledge</li><li>Collaborate with Clinical staff and hearing care professionals</li></ul>

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the Real Estate Property/Facilities Management industry, located in Farmingdale, New York. Your role will be to ensure the smooth operation of our customer service department, specifically dealing with customer applications, maintaining records, and attending to customer inquiries. This position offers a contract to permanent employment opportunity. Responsibilities:• Efficiently and accurately processing customer credit applications, ensuring all information is up-to-date and accurate.• Maintaining comprehensive and accurate records of all customer credit interactions.• Monitoring customer accounts regularly and taking action when necessary.• Multitasking between various responsibilities, such as paperwork and handling a phone queue system.• Regularly checking and responding to voicemail messages and emails.• Scanning and filing documents, ensuring all paperwork is organized and easily accessible.• Utilizing Word, Outlook, and Excel for data entry and correspondence, maintaining a high level of proficiency in these tools.• Ensuring all notification letters are sent out in a timely and accurate manner.

Customer Liaison We are offering an exciting opportunity for a Customer Service Representative in the retail industry, based in New York. You will be serving as a primary point of contact for our customers, addressing their needs and ensuring their satisfaction. Your role will involve handling high volume calls with customers, inquiries, processing orders, and maintaining strong relationships with our sales team. People with call center experience, strong communication skills, and wholesale/e-commerce experience are encouraged to apply! Responsibilities:• Address customer inquiries and resolve any issues they may be facing• Act as a point of communication between the customers and the sales team, providing necessary support and information• Handle a significant volume of phone calls, ensuring quality and maintaining excellent communication etiquette• Use various systems to process orders and track shipments• Maintain a high level of knowledge about our brand and products to provide accurate information to customers and sales reps• Troubleshoot system problems and assist with other miscellaneous projects as needed• Process customer payments and provide account information as required• Collaborate with team members and counterparts to document and resolve issues• Use Microsoft Office Suites to perform tasks effectively• Maintain accurate records and ensure data entry is up to date.

Customer Service OverviewWe are seeking adaptable and dedicated Contract Customer Service professionals to provide exceptional support and enhance customer experiences. The Customer Service role is ideal for individuals who excel in communication, problem-solving, and relationship-building. Contract opportunities allow professionals to expand their skills and expertise while supporting businesses in delivering top-tier service across diverse industries.Primary ResponsibilitiesDay-to-day tasks will vary depending on the company and industry but typically include:<ol><li>Customer Support and Relations</li></ol><ul><li>Serve as the first point of contact for customers via phone, email, chat, or in person, providing timely and accurate assistance</li><li>Address inquiries, concerns, and complaints with professionalism, ensuring customer satisfaction and resolution.</li></ul><ol><li>Order and Account Management</li></ol><ul><li>Process orders, returns, and exchanges while maintaining accurate records in CRM systems.</li><li>Assist customers with managing their accounts, updating information, and understanding company policies and procedures.</li></ul><ol><li>Problem-Solving</li></ol><ul><li>Identify customer issues and implement effective solutions while adhering to company guidelines.</li><li>Escalate complex problems to the appropriate teams or supervisors when necessary</li></ul><ol><li>Collaboration and Team Support</li></ol><ul><li>Work closely with internal teams, including sales, marketing, and operations, to resolve customer concerns efficiently.</li><li>Contribute to team goals and metrics by meeting performance and satisfaction benchmarks.</li></ul><ol><li>Documentation and Reporting</li></ol><ul><li>Maintain complete and accurate records of customer interactions, inquiries, and resolutions in internal systems.</li><li>Provide feedback to supervisors and management to improve customer processes and experiences.</li></ul><ol><li>Product and Service Expertise</li></ol><ul><li>Develop an in-depth understanding of the company's offerings and confidently explain features, benefits, and solutions to customers.</li><li>Stay updated on changes to products, policies, or procedures to ensure accurate communication.</li></ul>

Fundraising Officer We are offering a long term contract employment opportunity for a Fundraising Officer in the non-profit development operations/admin sector, based in New York. This hybrid role will include regular interaction with various stakeholders, including the board, and offers a healthy balance of administrative and strategic functions. Responsibilities • Facilitate fundraising initiatives and events to ensure their efficiency and success • Manage and maintain the donor database to ensure accurate and up-to-date records • Oversee gift processing and acknowledgement to maintain donor relations and compliance • Regularly update the board on the progress of annual fundraising events and other pertinent issues • Collaborate with BTQ on revenue reporting procedures to ensure accuracy and transparency • Handle various other duties as needed to support the overall fundraising efforts • Employ the use of Raiser's Edge software for optimal operation and data management • Ensure accurate financial reporting for budgeting purposes and decision making • Deliver high-quality customer service in response to inquiries and requests • Adhere to established work hours for efficient operations and team collaboration.

Sales & Customer Care Consultant We are in search of a Sales & Customer Care Consultant to be an integral part of our retail team based in Mahwah, New Jersey. The chosen candidate will be the main point of interaction for our customers across a variety of channels, ensuring a seamless customer experience. Additionally, this role will entail handling product inquiries, order entries, and scheduling appointments. This role offers a long term contract employment opportunity. Responsibilities: • Deliver excellent customer service across all communication channels including email, phone, live chat, and social media. • Proactively anticipate and prevent any hindrances to the customer experience. • Respond to and resolve customer complaints and issues in a timely manner. • Assist customers with inquiries about products, returns, delivery, registration, and payments. • Collaborate with colleagues across Customer Care and other internal departments to continuously improve service and knowledge. • Utilize Microsoft Excel and Word for data entry and order processing. • Maintain a commitment to meeting KPI’s including sales, quality, and productivity targets. • Answer inbound calls and make outbound calls as necessary. • Ensure accurate record keeping of customer interactions and transactions.

Sales & Customer Care Consultant We are offering a permanent employment opportunity for a Sales & Customer Care Consultant in the retail industry based in Mahwah, New Jersey. In this role, you will be the primary contact for resolving customer inquiries and complaints across a variety of communication channels, from email to social media. Additionally, you will collaborate with colleagues across the Customer Care department and other internal teams to continually enhance service and knowledge. Responsibilities • Act as the first point of contact to address and resolve customer concerns and complaints, utilizing multiple communication channels such as email, phone, live chat, and social media. • Ensure each customer interaction provides an exceptional experience. • Proactively identify and mitigate potential obstacles to a seamless customer experience. • Assist customers with a wide range of inquiries, including product information, returns, delivery, registration, and payments. • Contribute to meeting departmental goals by achieving key performance indicators (KPIs) related to sales, quality, and productivity. • Collaborate with fellow Customer Care team members and other internal departments to constantly strive for service improvement and knowledge enhancement. • Process customer orders and maintain accurate customer records. • Monitor customer accounts and take necessary actions when required. • Answer inbound calls and handle both inbound and outbound communication effectively. • Utilize Microsoft Excel and Word for data entry and email correspondence.

Sales & Customer Care Consultant We are offering a long-term contract employment opportunity for a Sales & Customer Care Consultant in Mahwah, New Jersey, in the retail industry. In this role, you will serve as the primary point of contact for customer inquiries across various communication channels, including email, phone, live chat, and social media. You will also be instrumental in resolving customer complaints in a timely manner and enhancing the overall customer experience. Responsibilities: • Provide exceptional customer service to each customer, ensuring their experience is second to none • Efficiently address and resolve customer complaints across multiple channels, including email, phone, live chat, and social media • Proactively anticipate customer needs and take action to prevent any disruptions to the customer experience • Assist customers with a variety of inquiries, such as product information, returns, delivery, registration, and payments • Contribute to meeting departmental goals, including sales, quality, and productivity targets • Collaborate with colleagues across Customer Care and other internal departments to improve service and knowledge levels • Handle inbound and outbound calls, and manage email correspondence with customers • Accurately enter orders and schedule appointments • Utilize Microsoft Excel and Word for data entry and other tasks.

Sales & Customer Care Consultant We are offering a long term contract employment opportunity for a Sales & Customer Care Consultant in Mahwah, New Jersey, United States. This role is in the retail industry and will offer the opportunity to be the primary point of communication for customers, ensuring a superior customer experience through various communication channels. Responsibilities: • Act as the primary contact for customer issues and queries, addressing these through email, phone, live chat, and social media. • Proactively anticipate and mitigate any potential disruptions to a seamless customer experience. • Handle a wide range of customer enquiries, including product information, returns, delivery, registration, and payments. • Contribute towards meeting departmental KPIs, including sales, quality, and productivity targets. • Collaborate with team members across Customer Care and other internal departments to continuously enhance service and knowledge. • Accurately process customer credit applications and maintain precise customer credit records. • Monitor customer accounts and initiate appropriate action when necessary. • Handle inbound and outbound calls, data entry, email correspondence, and schedule appointments. • Utilize Microsoft Excel and Microsoft Word for order entry and other tasks.

Collections Specialist Robert Half is looking for a diligent Collections Specialist for a long-term project based in Wilton, Connecticut. This role involves managing customer credit applications, maintaining accurate records, and handling customer inquiries in a timely manner. Responsibilities: • Oversee the collection processes for accounts that are overdue.• Utilize accounting software systems such as Oracle to maintain a comprehensive record of all collection activities.• Manage the accounts receivable process to ensure the prompt and accurate collection of payments.• Employ effective customer service skills to resolve customer inquiries and issues.• Process customer credit applications with accuracy and efficiency.• Conduct deduction processes as necessary to manage outstanding balances.• Monitor customer accounts regularly and take appropriate action when needed.• Maintain accurate customer credit records, updating information as required.• Collaborate with other team members to ensure all processes are completed in a timely and efficient manner.• Utilize excellent problem-solving skills to handle any issues that may arise in the collections process.

Office Clerk We are offering a long-term contract employment opportunity for an Office Clerk. As an Office Clerk, you will be primarily tasked with managing office functions effectively, ensuring accurate record keeping, and providing excellent customer service. Responsibilities:• Ensure efficient handling of office tasks • Manage correspondence and clerical duties • Utilize Microsoft Office Suites, including Word, Excel, and Outlook, to carry out tasks• Provide top-notch customer service, addressing and resolving inquiries• Use the 'About Time' software for various functions• Oversee billing functions and ensure accuracy• Maintain a systematic record of customer credit applications • Monitor customer accounts and act accordingly • Process customer credit applications with efficiency and precision • Maintain a comprehensive record of customer credit data.

Collections Representative Expanding New York City organization is seeking a Collections Representative for our client's dynamic team. If you have 1+ years of collections experience, excellent communication skills, and enjoy problem-solving, this could be the perfect opportunity for you! Responsibilities:<ul><li>Manage inbound and outbound collection calls to customers ensuring prompt resolution of past-due accounts.</li><li>Negotiate payment terms and set up repayment schedules that align with company policies.</li><li>Conduct account reviews, research payment discrepancies, and provide timely follow-ups to clients.</li><li>Maintain accurate documentation of all collection efforts and ensure compliance with company and legal requirements.</li><li>Partner with internal teams to address client concerns and deliver a positive customer experience.</li><li>Support monthly reporting and meet individual and team collection goals.</li></ul>

Office Services Associate We are offering a short-term contract employment opportunity for an Office Services Associate in New York. This role is critical in ensuring the smooth operation of our office and requires a candidate well-versed in office functions, operations, and procedures. The Office Services Associate will perform key tasks including processing repro requests, managing mail deliveries and related tasks, and providing support for various office services. Responsibilities: • Oversee the processing and handling of repro requests, ensuring tasks are completed accurately and timely • Manage mail delivery, including mail rounds and other related tasks • Provide support for various office services, including but not limited to hospitality, facilities, audio/visual, and reception tasks • Utilize Microsoft Outlook for scheduling and communication purposes • Set up meeting rooms as required, ensuring all necessary materials and equipment are in place • Handle sensitive and confidential documents and information with discretion • Troubleshoot issues with office machinery, such as multifunction machines like Cannon or Xerox • Maintain logs and records as necessary for office functions and operations • Provide exceptional customer service, maintaining and enhancing customer relationships • Work effectively in a fast-paced, team-oriented environment, interacting effectively with diverse backgrounds.

Receptionist We are offering a short-term contract employment opportunity for a Receptionist in New York. The role involves managing a multi-line phone system, providing excellent customer service, and ensuring data is accurately entered and sorted. This role is perfect for those who excel in communication and organization. Responsibilities: • Manage multi-line phone system to ensure efficient communication within the office. • Provide exceptional customer service, addressing client inquiries and concerns promptly and with a detail-oriented approach. • Perform data entry tasks, ensuring all information is accurate and up to date. • Handle email correspondence, responding to inquiries in a timely and detail-oriented manner. • Utilize Microsoft Excel, Outlook, and Word to manage and organize files. • Schedule appointments, ensuring all parties are informed and prepared. • Maintain an organized filing system for easy access to documents. • Utilize interpersonal skills to foster a positive and productive work environment.

Customer Experience Specialist We are in search of a Customer Experience Specialist to join our team in Rahway, New Jersey. The successful candidate will be a key point of contact for our customers, tasked with setting up accounts, responding to inquiries, and ensuring overall customer satisfaction. This role is within the cloud technology industry and offers a long-term contract employment opportunity. Responsibilities: • Serve as the primary touchpoint for customers, addressing their needs and queries • Set up customer accounts in an efficient and accurate manner • Utilize CRM and database systems to maintain accurate customer records • Leverage Microsoft Excel and About Time tools for efficient workflow management • Monitor customer accounts and take necessary actions based on account status • Ensure customer satisfaction through proactive communication and problem resolution • Work closely with the EO/IR systems to deliver superior customer service • Participate in continuous learning to stay updated about the cloud technologies industry • Contribute towards the overall success of the customer service team.

receptionist Receptionist opportunitiesWe currently have an opening for an articulate, highly-skilled receptionist in a growing technical start-up company. This dynamic and creative company has just ranked as one of the “Fastest Growing Companies” in the local Business Journal! Are you a motivated self-starter who can handle multiple projects at once with a smile? Then we have a position for you.

Front Desk Coordinator We are offering a short term contract employment opportunity in the service industry in Stamford, Connecticut. The position is for a Front Desk Coordinator, who will be tasked with a variety of receptionist duties. Responsibilities: • Managing front desk operations and ensuring smooth running of daily activities • Responding to customer inquiries promptly and with detail orientation • Processing and maintaining customer-related documents and records • Monitoring customer accounts and taking necessary actions • Ensuring accuracy of customer credit records • Efficiently handling customer credit applications • Maintaining a detail oriented and welcoming front desk environment.

Receptionist We are offering a short term contract role for a Receptionist in the Finance Consulting industry in GREENWICH, Connecticut. The Receptionist will be the initial point of contact for visitors and callers, ensuring a detail oriented and warm reception. The role involves managing the reception area, handling communication, and assisting with administrative tasks. Responsibilities: • Ensure the reception area is kept tidy and welcoming • Efficiently handle incoming and outgoing mail • Manage appointment schedules efficiently • Respond to and direct incoming calls appropriately • Assist in administrative tasks including data entry and document organization • Direct visitors to the appropriate staff members • Keep track of office supplies and reorder when necessary • Maintain accurate records by filing documents appropriately.

Front Desk Coordinator We are offering a permanent employment opportunity for a Front Desk Coordinator in LARCHMONT, New York. This role operates within the hospitality industry and requires a detail-oriented individual to manage the front office operations. The workplace is a vibrant environment where you will serve as the first point of contact for our members and guests, ensuring a smooth and efficient guest experience. Responsibilities: • Greet members and guests warmly, creating a personalized experience. • Efficiently handle guest check-ins, check-outs, and reservations, ensuring accuracy in all processes. • Coordinate with housekeeping staff to update room status and manage room assignments. • Provide administrative assistance, including handling multi-line phone system. • Offer concierge services, such as restaurant recommendations and transportation arrangements. • Address member concerns professionally, escalate issues when necessary. • Accommodate special requests from guests, ensuring their satisfaction. • Maintain a high level of customer service at all times.

Senior Credit & Collections Analyst Senior Credit and Collections Analyst – Employee-Friendly International Company (Bergen County, NJ)Are you an experienced Credit & Collections professional looking for a dynamic role in an international, employee-friendly environment? Our global company in Bergen County is seeking a Senior Credit and Collections Analyst to take the lead in managing accounts receivable processes, ensuring financial stability, and driving business success. What You’ll Do:<ul><li>Lead the collection of past-due accounts across multiple locations, ensuring timely resolution.</li><li>Review and release sales orders on credit hold while assessing customer creditworthiness.</li><li>Conduct detailed A/R aging analysis and assist in evaluating bad debt accounts.</li><li>Review wire payments and accurately apply them to customer accounts.</li><li>Assist in determining and assigning payment terms for all service centers.</li><li>Prepare and present monthly A/R reports to management.</li><li>Collaborate closely with A/R teams, inside sales representatives, and customers to resolve payment discrepancies and disputes.</li><li>Identify process improvements to enhance efficiency in credit and collections operations.</li><li>Handle administrative tasks and contribute to special projects as needed.</li></ul>

CTO - Chief Technology Officer We are offering an exciting opportunity in the dynamic AdTech industry in New York, New York, United States. As our new CTO - Chief Technology Officer, you will play a pivotal role in shaping our technology strategy and building a high-performing engineering team. This role not only requires deep understanding of software architecture and design patterns but also hands-on development experience. Responsibilities: • Lead the development and implementation of our technology strategy. • Build and mentor a highly effective engineering team. • Drive a product-led engineering culture within the organization. • Maintain hands-on involvement with backend and frontend development, using languages such as Golang and frameworks like React.js. • Ensure the scalability and high-availability of our systems. • Leverage your deep understanding of software architecture and design patterns to build robust systems. • Utilize your experience in AdTech or MarTech to create significant business value. • Apply your knowledge of SOA - Service-Oriented Architecture and Application Architecture in daily tasks. • Use Google Cloud Platform for various technical solutions. • Implement B2B2C and B2C Marketing strategies in our technology roadmap. • Contribute to the company's growth and profitability through your technical leadership.

Accounting Clerk We are offering a contract for permanent employment for an Accounting Clerk. This role mainly involves managing account transactions, processing customer applications, maintaining precise customer records, and addressing customer inquiries. Responsibilities: • Manage the Purchase Card Program which includes following up on open items, providing account maintenance, and supplying the monthly upload file to the GL team.• Oversee daily bank activities including posting to the GL system daily, handling positive pay uploads and exceptions, managing remote and branch deposits, downloading monthly bank statements, and dealing with online banking activities such as wires, transfers, and ACHs.• Handle check inquiries and stop payments.• Execute monthly transfers from the rep payee accounts for p card reimbursements.• Process monthly Personal Needs Allowance (PNA), rents, Individual Service Strategy (ISS) grants, and reimbursements.• Collaborate with the Entitlements Team to ensure accuracy.• Record and track all Social Security revenue and deposits.• Calculate monthly PNA and Client Rent.• Report monthly wages to Social Security.• Recover Supplemental Nutrition Assistance Program (SNAP) benefits monthly

Accountant - Entry Level We are offering a contract to permanent employment opportunity for an Entry Level Accountant in Stamford, Connecticut. In this role, you will be involved in a variety of functions within the accounting industry, including managing workflows related to customer billing, processing accounts payable, assisting with monthly and yearly closes, and conducting account analysis. Responsibilities • Efficiently handle Logic Workflow related to customer billing, collaborating with sales representatives and shipping teams for the smooth closure of jobs. • Assist in resolving sales-related issues by liaising with sales representatives. • Undertake the data entry task for accounts payable, which includes purchase order matching, coding, and processing of invoices. • Provide support during the month-end and year-end close processes. • Issue postage checks as and when required and prepare 1099 MISC report. • Conduct various account analyses for areas such as Repairs & Maintenance, Miscellaneous, and Computer Support. • Assist in preparing Sales & Use Tax for Connecticut and New York State. • Participate in the implementation of Microsoft Dynamics – Great Plains and update new customer and vendor information in the GP Spreadsheet. • Maintain an organized filing system. • Take on special projects, including administrative duties and monthly review of New York State Sales for Tax Reporting, while regularly monitoring the New York Sales Tax Codes.

Credit & Collections Analyst Credit and Collections Analyst – Employee-Friendly International Company (Bergen County, NJ)Are you a detail-oriented professional with a knack for numbers and a passion for problem-solving? Join our dynamic and employee-friendly international company in Bergen County as a Credit and Collections Analyst! What You'll Do:<ul><li>Support the Corporate Credit Manager in collecting past-due accounts across multiple locations.</li><li>Assist with A/R administrative tasks, including contacting customers with credit balances.</li><li>Review and release sales orders on credit hold.</li><li>Analyze A/R aging reports and help assess bad debt accounts.</li><li>Review wire payments and ensure proper account identification.</li><li>Collaborate with A/R teams and inside sales representatives to resolve payment discrepancies.</li><li>Assist in assigning payment terms for service centers and generate monthly A/R reports.</li><li>Perform administrative tasks and ad hoc projects as needed.</li></ul>

Next Results Page

TalentMatch®

33 results for Customer Service Representative in Melville, NY

TalentMatch^®