Reference #: 2261950
Description
Job title
Crisis Worker - ADT
Reports to
Program Director
Position Summary
Under the authority of Management, the Crisis Worker assures that all operating procedures and regulations are followed. The Crisis Worker provides direct services to consumers, significant others and collateral resources and assists consumers in reaching goals set in treatment.
Hours:
Tuesday to Saturday
8:30AM - 4:30PM
Essential Duties and Functions
Telephone Crisis Specific Duties including answering the National Suicide Lifeline, screening incoming calls, providing appropriate telephone counseling, consultation, assessment, and referral to needed services including Mobile and/or Residential Crisis Intervention services.
Residential Crisis Specific Duties including but not limited to early waking, daily planning, meal preparation, and clean-up, maintaining necessary scheduled appointments that have been approved by the supervisory team members.
Community Involvement and Team Work including but not limited to providing referral and other case management services for consumers and families at times of contact; either on the phone, in the community, or in the residence prior to discharge.
Observe all scheduled and as needed (PRN) medication observations and assist as directed by Residential Nurse i.e. blood pressure, pulse, temperature, etc.
Conduct psycho-educational, skills training, and supportive crisis counseling in residence or community.
Consumer Care including spending at least 75% of scheduled time in direct, face to face, or telephone interactions with consumers.
*Mobile Crisis Services will be the primary responsibility*
Responsibilites for a Mobile Crisis Worker include
Working in the community, providing supportive mobile crisis intervention to children, adolescents and adults. Providing resources and support, diverting hospitalizations and police involvement.
Administrative
Complete all documentation as required by RHD, Funder, licensing/accreditation entities.
Community Interaction
Community Involvement and teamwork including but not limited to providing referral and other case management services for consumers and families at times of contact, either on the phone, in the community, or with the resident prior to discharge.
Other duties as assigned
Qualifications
Bachelor's degree preferred with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field.
Must have a high school diploma or equivalency and 12 semester credit hours in sociology, social welfare, psychology; gerontology; or other social sciences.
2 years of experience in public or private human services with one year of mental health direct care experience.
Hazard and Atmospheric Conditions
Exposure to Fumes o Exposure to Dust
Exposure to Extreme Heat o Exposure to Extreme Cold
Wet and/or Humid o Exposure to Loud Noise
Exposure to Confined Places o Mists or Gases
Exposure to Mechanical Hazards o Exposure to Chemical Hazards
Exposure to Electrical Hazards o Exposure to Burn Hazard
Requirements
Physical requirements
Lifting Requirements
Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
Physical Requirements
Stand or Sit (stationary position)
Walk
Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
Climb (stairs/ladders)
Talk/Hear (communicate, converse, convey, express/exchange information)
See (detect, identify, recognize, inspect, assess)
Pushing or Pulling
Repetitive Motion
Reaching (high or low)
Kneel, Stoop, Crouch or Crawl (position self, move)
Additional Requirements:
Mobile units are required to drive within the service area of the program. Visit home of consumer and provide support in community
Reporting Relationships
Direct Supervisor: Assistant Unit Director
Directly Supervises: None
Ancillary Support to: Program Specialist, Mental Health Professional
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
