Job Description 

The Department of Developmental Services (DDS) Northeast Region is seeking a motivated and experienced individual for the role of Risk Manager/ Program Monitor (Compliance Officer Ill) in the Acquired Brain Injury/ MOVING FORWARD PLAN(ABI/MFP) Team at the Regional Office in Danvers. The ABI/MFP Waiver Risk Manager/Program Monitor is a member of the Regional ABI/MFP Team working under the direction of the ABI/ MFP Waiver Director in collaboration with the Regional Risk Manager to that ensure all ABI/MFP risk management systems are in compliance with all risk management, program monitoring, and quality management policies and procedures established by the DDS.

Duties and Responsibilities: (The duties and responsibilities stated are general summary and not all inclusive.)

· Member of the ABI/MFP leadership team in the Region; receive information related to on call events, liaise with SCs around participant specific issues, assist in developing resources to address specific issues, visit site providing supports as appropriate or assigned

· Chair the CRT

· Complete a monthly report to the director of ABI/MFP detailing accomplishments/projects for the reporting period

· Attend Oversee the HCSIS and trigger reporting systems for the ABI/MFP team, following up as needed to ensure completion and review of trigger reports.

· Monitor civil investigations conducted by DDS or DPPC staff and conduct administrative reviews as assigned.

· Support the ABI/MFP team in all risk issues with a focus of ensuring the safety and well-being of the individuals served by the team.

· Establish risk management protocols; oversee risk plans, coordinate risk meetings.

· Serve as the Team’s liaison with the Director of Risk Management, Office of Quality Enhancement, and DDS Investigations.

· Primary liaison to providers for safety planning, QE follow- up, risk and program monitoring concerns, and DPPC complaint follow- up.

· Participate in provider and Team meetings with ABI/ MFP Waiver Team members to support follow- up and problem solving with any risk, program monitoring issues, DPPC reporting and follow- up, and HCSIS follow- up.

· Prepare reports and data analysis relative to trends and patterns

· Deliver content-based training to DDS and Provider staff as requested

· Oversee Site Monitoring process

· Complete other duties as assigned

Preferred Qualifications

· Familiarity with the population served by the ABI/MFP team.

· Certified Brain Injury Specialist (CBIS)

· Excellent Leadership and organizational skills.

· Experience with program evaluation.

· Ability to analyze and determine the applicability of data, draw conclusions, and make appropriate recommendations.

· Experience organizing project tasks and coordinating team activities.

· Provide technical assistance to consumers, providers, family members, citizens, and agency personnel specific to risk management, program monitoring, DPPC, and QE

· Capable of handing confidential information and/or raw data.

· Ability to communicate effectively in written and oral expression.

Agency Requirements:

· Possess a current and valid Massachusetts Class D Motor Vehicle Operator ' s license or equivalent license from the state in which you reside.

Schedule Information:

Full-time - 37.5-hour weekly position

Schedule - Monday through Friday from 8:45 a.m. - 5:00 p.m. Days off - Sunday and Saturday

Eligible to work a hybrid schedule

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds 

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search:  https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link, and complete the ADA Reasonable Accommodation Online Request Form

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

 ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT. 

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work, or (B) and equivalent combination of the required experience and the substitutions below.

Substitutions:

A Bachelor's or higher degree may be substituted for a maximum of the two years of the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.