Job Listing
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| Job ID: 14046955 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Account Coordinator |
| Work Type: | Work Days: Weekdays, Work Vary: No , Shift: First (Day), Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Holidays, Sick Leave or PTO, Vacation or PTO, Vision Plan |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | |
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| Experience Required: | Unspecified |
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| Required Skills: | Competencies and Skills
Self-motivation is a must
Ability to facilitate communication between customers, sales and production personnel
Must be thorough and detail oriented
Must have strong written and oral communication skills
Must have the ability to multitask and modify plans as requirements change
Proven organization skills
Excellent problem-solving skills
Ability to read and understand oral/written instructions
Excellent computer skills specifically working with Mac based products and formulas within Excel
Follows all safety and workplace policies
Must be able to wear required Personal Protective equipment (PPE) for extended periods of time
Ability to demonstrate and apply our workplace values
Flexibility to travel between multiple PD locations
Demonstrated commitment to valuing diversity and contributing to an inclusive working environment |
| Preferred Skills: |
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| Job Description: |
OUR MISSION
PD Instore is a future-forward creator of brand solutions that enlightens, inspires, and transforms the consumers experience.
OUR VISION
We foster stronger personal connections
by creating environments that inspire people to realize what is possible.
OUR PURPOSE
We believe we can create opportunities
to enrich peoples lives by helping one another achieve something greater than what we thought was possible.
OUR VALUES
FAMILY We believe in the importance of creating lasting relationships where everyone is accepted and supported without judgement.
INNOVATION We believe that growth comes from embracing change; by introducing new ideas and fostering original and creative thinking.
EMPOWERMENT We believe in equipping our people with the best possible knowledge, tools and resources they need to be stronger, confident and self-determined.
COLLABORATION We believe in the power of working and evolving together, through an unwavering desire to support and partner with one another to succeed.
Summary
The Account Coordinator is responsible for providing excellent customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products and programs. This position will partner with the sales staff to organize and review each job thoroughly and carefully, compare the job to the corresponding estimate, prepare the various components for the Production Department, process purchase orders and billing, and maintains open lines of communication between customers, sales, and the plant on all jobs-in-progress.
Essential Duties/Responsibilities
Serves both sales and customers as primary contact and source of information on jobs
Services the customer by solving problems, gathering and transmitting information as needed and demanding the highest quality product
May assist in taking job specs from sales or customer, requesting an estimate and communicating estimate to sales or customer
Receives job from sales or customer and compares with estimate and discusses any differences with customer and sales
Initiates job ticket
Tracks job through production and communicates any problems and changes to plant personnel, sales and customers
Keeps accurate records on all jobs and customer contacts
Inspects proofs and sends to customer. Sets up press check with customer if needed
Assist with other departments with projects and duties
Other duties as assigned
Fosters a culture that values family, innovation, collaboration and empowerment
Follows all safety and workplace policies
Education/Certification
Prefer 2 year technical/business degree or equivalent
Experience
1-2 years of customer service experience
Physical Requirements and Working Conditions
Walking, sitting, bending, twisting, reaching, pushing, pulling and lifting up to 50 lbs. may be required throughout the workday
Flexibility to travel between multiple PD locations
Refer to ID Account Coordinator when applying |
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