Job Description

Trinity Solar...recognized as a top Solar Contractor by Solar World.

The Customer Service Representative will be responsible for delivering an exceptional customer experience from project inception to completion, providing professional and courteous communication with customers and across departments.

Roles & Responsibilities

Develop strong positive working relationships with customers and colleagues.

Regularly monitor all active projects for accuracy of information and to ensure that deadlines are being upheld while providing necessary communication to customers and the organization.

Utilize organizational and time management skills to prioritize and adjust daily tasks.

Coordinate efforts with customers and sales representatives to obtain documentation necessary for solar projects.

Qualifications & Experience

Strong communication skills including the use of a call management system as well as text messaging and email.

Ability to mitigate customer concerns while arriving at the best positive outcome.

Proficiency with Microsoft Office, Adobe PDF, Document Management. SalesForce.com experience is preferred.

Desired attributes include organizational and time management skills, strong decision making and problem solving, team player and attention to detail.

Experience in a faced paced office environment is preferred.

What We Offer

Not just a career... but a career path to success! Trinity Solar offers you a career in one of the fastest growing fields in the country. A career with Trinity Solar is a path to personal and professional growth with a company who truly values its employees. Our employees enjoy...

Competitive compensation

Comprehensive healthcare benefits which include:

Medical, Dental and Vision

Life insurance

Employee assistance program

Paid training

A generous PTO program

401k plan supported by a company match

Work-life balance

Long term stability in a fast-growing industry

The satisfaction of knowing they are working for an organization leading the way in clean energy initiatives

And Much MORE!