Job Listing
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| Job ID: 13991097 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Minnesota Landscape Arboretum: Interpretive Tram Tour Lead |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 20, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | Bachelor's Degree |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
Job ID360138
LocationAll Other -See Job Description
Job FamilySupplemental Employee
Full/Part TimePart-Time
Regular/TemporaryTemporary
Job Code0001
Employee ClassCivil Service
About the Job
TITLE:Interpretive Tour Lead
APPOINTMENT: 67-day Temporary Employee (April thru October)
SUPERVISOR:Manager of Interpretation and Visitor Learning
CLASSIFICATION:4912 Community Program Assistant
OVERVIEW:
As part of the Education Department and the public face of the Arboretum, the seasonal Interpretive Tour Lead drives and narrates tram ride tours for ticketed guests, and helps coordinate a team of tram tour guides. In addition, the Tour Lead facilitates free drop-in learning activities for visitors, designed by the Interpretive Program Specialist.For many guests, these activities are their first introduction to the Arboretum. It is important for the Lead Tour Guide to provide an enjoyable, informative experience that conveys the key visitor learning goals of the Arboretum in a way that encourages visitors to explore further after their tour experience.
This position is 1-3 days per week, not to exceed 67 days; beginning mid April 2-24 and ending in October 2024. The position requires 1 weekend shift and 1-2 weekday shifts per week in the late morning-early afternoon.
JOB DESCRIPTION
Give tram tours and coordinate tram team needs
Drive and narrate a one-hour tram ride tour for ticketed guests, 1-2 days per week
Follow an established tram tour narrative to deliver informative tours about the Arboretum's history, cold climate plants, and the Arboretum's features and programs.
Successfully complete Tram Driver training to ensure competency with driving the tram vehicle and narrating tours
Maintain a very high level of customer service for all Tram passengers
Keep the tram clean and stocked with supplies, and refuel vehicle at beginning of shifts
Be the point of contact between the tram drivers and Manager of Interpretation to fill shifts, communicate driver concerns, and restock supplies
Report maintenance issue to Arb mechanical shop
Discovery Booths
Set up and lead free outdoor drop-in learning activities ("Discovery Booths") for arboretum guests, up to 1 weekend shift per week from 9am-2pm
Work with volunteers who assist with the Discovery Booths
Qualifications
REQUIRED QUALIFICATIONS:
Strong interest in horticulture and/or nature education and teaching the public about these topics
Ability to safely drive guests in an open-air tram vehicle, not exceeding 15 mph
Proven customer service and communication skills
Strong willingness to interact with guests of all ages, backgrounds, orientation and socioeconomic status.
Demonstrated ability to lead the work of assigned coworkers and volunteers
Excellent organizational and record-keeping skills
Successful completion of a background check
PREFERRED QUALIFICATIONS:
Horticulture or nature education training such as the UMN Extension Master Gardener or Master Naturalist volunteer programs, or at least one semester of college-level coursework in horticulture, biology, environmental science, or equivalent
Demonstrated ability to work and interact cooperatively in a positive and respectful manner with other employees, members, volunteers and visitors.
Strong interest in and enthusiasm for the Arboretum and its mission
About the Department
The Minnesota Landscape Arboretum is a community outreach unit of the University of Minnesota's College of Food, Agriculture and Natural Resource Sciences. The Arboretum is located west of Minneapolis/St Paul and its 1,200 acres traverse the municipalities of Chaska, Chanhassen and Victoria. As a member of the American Public Garden Association and an accredited museum through the American Alliance of Museums, the Arboretum is a tremendous public asset. Visitors engage with gardens, collections, natural areas, a farm, research demonstrations, youth and adult education, events and exhibits. Please visit us at .
How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.
Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.
To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.
Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:
Employment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
About the U of M
The University of Minnesota, Twin Cities (UMTC)
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.
Refer to ID 78724790 when applying |
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