Job Description

A Server's primary responsibility is to ensure exceptional dining experiences
for guests. You will be the face of the restaurant, interacting directly with
customers to take orders, provide menu recommendations, and deliver food
and beverages promptly and accurately. A friendly and professional
demeanor, attention to detail, and ability to multitask will contribute to the
overall success of the establishment.

Typical responsibilities:

- Welcome guests with a warm and friendly demeanor.
- Assist in seating guests and providing them with menus.
- Get them settled with waters, drinks, bread, etc.
- Communicate any specials or promotions.
- Explain menu items, ingredients, and preparation methods to guests.
- Ask about food allergies.
- Take accurate food and beverage orders from guests and enter them
into the POS system.
- Make recommendations based on guests' preferences and dietary
restrictions.
- Answer any questions regarding the menu, including allergies or special
requests.
- Coordinate with the kitchen staff to ensure all of the table's orders are
prepared and delivered on time and together.
- Serve food and beverages promptly and efficiently, ensuring accuracy
and goodpresentation, and timed so the entire table is served within a
reasonable time frame.
- Check on guests during their meals to ensure satisfaction and address
requests/concerns.
- Refill drinks, clear plates, and reset tables to maintain a clean and
organized dining area.
- Provide attentive and personalized service, anticipating guests' needs.
- Handle guest complaints or concerns professionally and bring issues to
management when necessary.
- Collaborate with fellow servers, hosts, and kitchen staff to ensure
smooth service.
- Present bills to guests and handle payment transactions accurately and
quickly.
- Communicate effectively with team members to facilitate a positive
working environment.
- Assist colleagues during busy periods or when needed.
- Participate in pre-shift meetings and training sessions as required.

Useful qualifications:

- Previous experience in a restaurant or customer service role is
preferred.
- Excellent communication and interpersonal skills.
- Positive attitude, enjoyment of hospitality industry.
- Ability to work in a fast-paced environment while maintaining
composure.
- Strong multitasking and time management abilities.
- Attention to detail, ensuring accurate order-taking and payment
processing.
- Knowledge of food and beverage menus, including dietary restrictions
and allergies.
- Basic math skills for handling payments and calculating tips.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Physical stamina to stand, walk, and carry trays for extended periods.