Getting Started

Job you are applying for:

AAM - Service Advisor - Audi Albany

at the following location(s):

Audi Albany - Latham, NY

Resume Application
View Job Description - AAM - Service Advisor - Audi Albany
Description:

Join our team assisting Audi customers with their service needs. Audi is a respected brand of automobile. Job Duties Include: - Initiating services by listening to the customer’s description of their vehicles issues/symptoms while clarifying descriptions - Conducting inspections and taking test drives; checking vehicle maintenance records and examining service schedules; verifying service contract and warranty coverage; developing estimates; writing repair orders, and maintaining customer rapport and records - Calculating customer payments, including deductibles and obtaining necessary signatures and entering repair orders (RO’s) into service databases - Updating job knowledge by participating in training and keeping abreast of manufacturers’ publications - Enhancing the group’s reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments

Requirements:

- At least (2) years of experience in a service advisor role is ideal, preferably in a dealership setting with previous customer service experience - Valid, insurable driver’s license and ability to pass a background check - Experience or certification with specific manufacturer is a bonus - Professional appearance and demeanor with a positive attitude

Additional Info:

This position offers an excellent benefits package which includes paid time off and holidays, Cigna health insurance, Lincoln dental, vision and supplemental benefits like accident, hospital and life insurance, a 401(K) retirement plan with company matching, plus service and vehicle discounts! Salary $650 per week plus weekly incentives. Salary $650 per week plus incentive. Could easily make $80,000 or more per year.

Disability Accommodation for Applicants

RT Holdings, LLC & Its Affiliates is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our on-line application system because of a disability, you may contact us at the following email address and phone number: ewillis@albautogroup.com or (518) 509-9911.


This email address is reserved for individuals who require an accommodation due to a disability only. The RT Holdings, LLC & Its Affiliates representative who monitors this email account will not have access to existing profiles in the system and will be unable to provide any application status updates.