Job Description

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service & ensuring that customers get all the help, they need on their journeys by inspecting & maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch & return equipment. This position offers on-the-job education.
Our motto is "Hire Fast, Pay Fast." You can start today & get paid today! Schedule a hands-on working interview & get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection & Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, & sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto & home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, & more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:
Assist customers inside & outside a U-Haul center with U-Haul products & services.
Use smartphone-based U-Scan technology to manage rentals & inventory.
Move & hook up U-Haul trucks & trailers.
Clean & inspect equipment on the lot including checking fluid levels.
Answer questions & educate customers regarding products & services.
Prepare rental invoices & accept equipment returned from rental.
Install hitches & trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
Valid driver's license & ability to maintain a good driving record
High school diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors & outdoors, positioning oneself to reach objects at varying heights & moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis