Job Listing
|
|
| Job ID: 13999508 |
|
| |
| Job Location: |
|
| |
|
|
| |
| How to Apply: | To see employer contact information, log in or register. |
| |
| Job Title: | Patient Account Rep |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
| |
| Salary Offered: | Unspecified |
| Benefits: | Unspecified. |
| |
| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
| |
| Experience Required: | Unspecified |
| |
| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
|
| |
| |
| |
|
| Job Description: |
Come join our customer service team at Ridgeview patient financial services! We are looking for a hard working, motivated, enthusiastic employee to join our team. This position is 5 days a week (full time/benefited) and does have potential for hybrid work at home. This position is phone based with other actives as assigned. Jump on board and fill out an application today!!
Purpose of Job
This position is responsible for the submission, reconciliation and collection of all accounts receivable for Ridgeview Sibley Medical Center.Reports and submits claims to third party payers. Answers inquiries and provides customer service in the resolution of billing issues and account balances.
Job Functions
Prepares and submits claims to third-party payers.
Assures payments are posted accurately and timely to patient accounts.
Answers inquiries regarding insurance and/or billing concerns and follow-up with peer source when needed.
Assists and refers external and internal customers to proper resources for questions.
Provides professional and courteous customer service to internal and external customers.
Review's and QI admission errors on Emergency/Urgent Care patients.
Performs other duties as assigned.
When Functioning as a Lead:
Trains and mentors new and current staff.
Assists Director with hiring, team communication, and answers team member questions.
Communicates concerns/issues to Director as appropriate.
Performs other duties as assigned.
Employment Requirements
Minimum Education/Work Experience
High school graduate or equivalent
Strong customer service experience
Attention to detail
Knowledge/Skills/Abilities
Knowledge of insurance functions
Ability to meet and maintain the necessary background checks as aligned with position functions
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
Knowledge of basic computer functions and Microsoft Office applications
Ability to multi-task
Ability to serve patients in a friendly and efficient manner
Ability to perform basic math functions
Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
Preferred Qualifications
Familiar with medical terminology
Two years collections/accounting experience
Insurance Background
Customer Service Background
Phone Background
Ridgeview Medical Center will not discriminate against or harass any employee or applicant for employment because of race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, creed, marital status, familial status, sexual orientation, gender identity, status with regards to public assistance, membership in a local human rights commission, or any other category that may be protected by law.
Refer to ID 78794142 when applying |
|