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Program Operation Specialist
 

Program Operation Specialist
Req #: 221167
Department: LABORATORY MEDICINE AND PATHOLOGY
Job Location: Other Location
Posting Date: 05/09/2024 
Closing Info: Open Until Filled 
Salary: $4,900 - $6,000 per month  
Other Compensation:  
Shift: First Shift 
Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.  

The Department of Laboratory Medicine and Pathology has an outstanding opportunity for a Program Operation Specialist

WORK SCHEDULE
  • 40 hours per week
  • Day Shift
  • Temporary (Fixed-Term)

    WHAT WE OFFER
  • Vacation time and sick time off that accrues monthly, including 12 paid holidays.
  • Fully subsidized public transit pass (U-PASS) that covers multiple forms of public transportation in the region.
  • Excellent healthcare, dental, disability, and retirement plan options.
  • Lots of free fitness, healthy eating, finance, and stress reduction classes offered through the Whole U.
  • State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at the University of Washington or other participating colleges or universities.
  • Eligibility for the Public Service Loan Forgiveness Program as a UW employee.

    POSITION OVERVIEW:
    The Program Operations Specialist will provide operational support and project management support for integrated functions interdivisional and cross-institutional operational systems. This position will be part of the Genetics Program Operations team which is responsible for providing administrative and operational support to all Genetics Division team division improvements and optimizations relating to leading, coordinating, designing, developing, optimizing, and implementing complex workflows and protocols.

    In addition, the person in this role will oversee, generate and monitor data collection, metrics and provide reports to faculty and leadership to support continual quality and workflow improvements

    REQUIRED POSITION QUALIFICATIONS
  • Bachelor's Degree in Science or other related field AND at least three years of operation support and/or project management experience
    OR
  • Equivalent Education and Experience

    PRIMARY JOB RESPONSIBILITIES
  • Works closely with Genetics leadership, internal and external clients, including other DLMP division and cross institutional partners, to effectively facilitate workflow within the lab and across divisions of the department and other affiliates
  • Establish, organize, and contribute to strategic planning and implementation of laboratory and departmental initiatives related to the Genetics Division teams.
  • Works closely with leadership, internal and external clients to prioritize, design, implement, and manage changes to function-specific workflows
  • Participate in optimizing the workflows, processes, and procedures.
  • Troubleshoot and report on issues or concerns from other laboratory divisions or hospital staff or other reporting mechanisms, e.g., Quality Improvement tracking, Incident Reports, or Patient Safety Network (PSN).
  • Identify improvements to workflows, integrating knowledge of information system capabilities, and develop supporting documentation to support decision-making around process changes, including (but not limited to): workflow diagrams, functional requirements, process models, business rules and technical specifications.
  • Lead projects from requirement’s definition through deployment, identifying schedules, implementation and training plans, risk mitigations, etc. to accomplish division initiatives and high priority projects
  • Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget(when applicable).
  • Analyze and present project status, updates, and lead discussion on assigned proposal or goals.
  • Establish and maintain relationships with relevant stakeholders, providing day-to-day contact on project status and changes. Assist with daily workload coordination, develop training documents and document staff competency. Serve as back-up for program coordinator responsibilities, when needed.


    ABOUT US
    A regional resource for clinical laboratory services required for innovative patient care, research and educational programs, the Department of Laboratory Medicine & Pathology combines the sophisticated testing and informatics capabilities of fully accredited laboratories with the resources of an academic institution in its delivery of clinical and anatomic pathology services. Recognized for excellence in clinical training, world-class research initiatives, and a commitment to community service, we serve labs and medical facilities both nationally and internationally. To learn more about our team, please click HERE

    UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine, and Airlift Northwest.

    • Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

    The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

    Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.