Job Description
Position Summary:
The Quality Control/Quality Assurance (QC/QA) Analyst II will interface with our customer; review documents prior to submission; and review internal processes, documents, and forms prior to release. The QC/QA Analyst II will aid with the design of special procedures to maximize editorial quality and writer productivity. May work with internal/external personnel to determine QC plans.
What You'll Do:
* Review technical documentation and technical type materials for any grammar and spelling errors, making sure all work aligns with company standards.
* Ensure all client-bound materials meet customer requirements, company style guides, and ISO 9001 standards.
* Assist in internal and external ISO 9001 audits and help improve quality control processes. Not required but will train if you don't have experience!
* Support the development of procedures to enhance efficiency and accuracy.
* Work closely with internal teams to interpret specifications and maintain high-quality deliverables.
* Participate in the development and refinement of quality control procedures.
What You Bring:
* Strong editing skills with experience in technical documentation
* Familiarity with editing tools and style guides documentation
* Minimum of 2 year's experience editing complete and complex documents
* ISO 9001 Internal Auditor certification (or willingness to obtain and learn)
* Strong grammar skills and attention to detail
* Bachelor's degree in English or equivalent work experience
* Ability to multitask on multiple jobs and being able to jump from one project to another
Work Environment:
* Hybrid office setting with occasional travel (* Potential for overtime or weekend work when needed
Benefits:
* Flexible scheduling
* Unlimited PTO
* Hybrid work setting
* Health/Dental/Vision Insurance with company allowance
* Retirement plan(401K) & we are an ESOP company(Employee Owned)
What you may have done in the past:
* Some marketing roles
* English professor or teacher
* Documentation specialist
* Technical editor
* AND MORE!
Equal Opportunity Employer:
O'Neil & Associates, Inc. is an equal opportunity employer, providing equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam Era or other eligible veteran status, or any other protected factor. Applicants must be authorized to work in the United States without sponsorship.
ONEIL is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. ONEIL complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ONEIL expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of ONEIL employees to perform their expected job duties is absolutely not tolerated.
