Job Description
Job Details
Level
Entry
Job Location
Columbus Administration - COLUMBUS, OH
Position Type
Full Time
Education Level
High School
Salary Range
$18.70 - $23.10 Hourly
Travel Percentage
Up to 50%
Job Shift
Any
Job Category
Health Care
Description
As a socially responsible health care employer and provider, we require our associates to show proof of annual influenza and COVID-19 vaccinations unless approved exemption is provided. Additional information will be provided by HR upon hire.
Planned Parenthood of Greater Ohio is seeking mission-minded Associates to join us as a full-time (37.5 hours per week) Float Health Care Assistant to serve our patients across Central Ohio in our Franklinton, North Columbus, Mansfield, Athens, Toledo, and Virtual Health Centers.
SUMMARY
Performs a variety of client care services in accordance with agency policies and in a courteous and professional manner between all Planned Parenthood of Greater Ohio's health centers. Provides general health and contraceptive information, abortion information to clients, assists with abortion procedures and performs clerical functions, while ensuring quality client care and excellent customer service. Must be pleasant, courteous, and helpful. Requires an understanding of and commitment to quality healthcare and excellence in customer service; practice these values in relation to internal and external customers. Supports the revenue cycle through accurately and effectively managing cash collections, verifications, sliding fee scale, daily closing procedures, and charge closing procedures, and other related processes. This position will travel between all health and surgical centers.
WHY YOU SHOULD JOIN?
Our Mission
We protect, promote, and provide empowered health care for people throughout Ohio.
We respect and honor all people
We are committed to a diverse and inclusive environment for patients and staff
We provide health care - without judgment
We maintain responsible business practices
We regularly demonstrate our shared organizational workplace values and standards in order to educate and care for the communities that we serve
WHAT YOU WILL DO
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Attends in-service workshops, seminars, and staff meetings.
Competently utilize the computerized client information system for appointment scheduling, entering client visit data, collecting client fees and providing /printing client receipts.
Conducts verbal history and appropriate screening for medical record documentation.
Collects, posts, and reconciles payments per all PPGOH billing and financial policies.
Collects and prepares lab specimens, including venipuncture and urine collection.
Manages medical waste utilizing universal precautions.
Maintains accurate records for patient registration, medical records, lab testing, etc.
Maintains confidentiality and exercises sensitivity in a nonjudgmental manner when dealing with sexuality and sensitive issues with clients.
Provides abortion clients with accurate information regarding PPGOH services, including questions pertaining to abortion and contraception options as well as funding sources.
Provides clients with accurate information regarding PPGOH services, including questions pertaining to contraception options and funding sources. Briefly orients patients on what to expect during their visit. Informs patients about delays.
Provides customer-focused services. Anticipates needs of the patients and providers and performs necessary duties to ensure patient satisfaction and promote clinic success. Responsible for establishing effective and enduring relationships with patients and other PPGOH constituents as appropriate.
Prepares clients for exams and assists in the exam room when needed.
Provides pregnancy testing, information, and referrals.
Prepares and maintains cleanliness and inventory of abortion and exam rooms.
Performs waived laboratory tests and venipuncture.
Participates in risk and quality management processes. Adheres to HIPPA, OSHA and CLIA regulations and workplace safety policies.
Responds to telephone calls by making appointments, providing information and appropriate referrals.
Transfers/documents required information in the medical record checking the accuracy of all data per PPGOH protocol.
Verifies and correctly documents client payment method for abortion services as well as accurately determines eligibility for funding or private pay.
WHAT YOU WILL BRING
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience demonstrating effective communication skills.
Trustworthy nonjudgmental manner.
Ability to work with individuals of a diverse socioeconomic background.
Commitment to the ethos, values, and service standards of Planned Parenthood.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent required.
1-2 years advanced education or technical training preferred.
OBGYN and recovery room experience in a healthcare setting desirable; family planning experience preferred.
PROMISE TO OUR ASSOCIATES
Planned Parenthood has served Ohioans with safe, accessible, and affordable health care for 100 years and welcomed more than 100,000 patient visits to our health centers in 2020. Every day, we fight to provide this care to everyone, no matter their income level, insurance status, zip code, color, creed, or country of origin.
As a mission-driven health care provider, Planned Parenthood is dedicated to ending health disparities and achieving health equity among all races. We work on all levels through our health centers, educational programming, and public policy to make the greatest impact on the communities we serve.
In order to become the leading organization for high quality reproductive health care, we continuously strive to create a supportive work environment that results in a positive experience for patients and associates alike. We find this support in our In This Together workplace values and service standards that bring associates together and foster an inclusive culture.
Planned Parenthood of Greater Ohio (PPGOH) is an equal opportunity employer. We care for our business by ensuring that all of our decisions regarding the employment relationship, including the terms, conditions, and privileges of employment, are in accordance with our principles of equal opportunity.
As a matter of PPGOH policy we affirm that we respect and honor all people and we will not discriminate against employees or applicants for employment on the basis of sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, race, color, ethnicity, religion, national origin, ancestry, age, disability, medical condition, genetic information, marital status, sexual orientation, political affiliation, military and veteran status, or any other legally protected characteristic. In addition to the above commitments, PPGOH seeks to have employees that reflect the broad diversity of those that we serve and we encourage all who are ready to be In This Together to apply.
