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Medical Front Desk- Columbus, OH Job in Columbus, Ohio US
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Job Summary

Company
Select Employment Services, Inc.
Location
Columbus, OH
Industries
Government and Military
Job Type
Full Time
Employee
Years of Experience
Less than 1 Year
Job Reference Code
79099913

Medical Front Desk- Columbus, OH

About the Job

Medical Front Desk- Columbus, OH




Job ID

285843



Location

US-OH-Columbus | US-OH-Hilliard | US-OH-Westerville | US-OH-Columbus | US-OH-Columbus


Experience (Years)

0


Category

Administrative - Administrative Services



Street Address

4930 West Broad St



Company

NovaCare Rehabilitation


Position Type

Full Time


Overview




Are you someone who absolutely loves to be of service to others? Do you enjoy when people depend on you for help? Are you organized and detail-oriented? Do you thrive on building relationships with others? If so, the Patient Service Specialist role could be a great fit for you.

Starting at $15.00/hour

This is not your average front desk, receptionist position - it's so much more! Working as a Patient Service Specialist at Select Medical can be a highly fulfilling job that allows you to not only have a positive impact on the patient's experience, but also your coworkers' experience, and the results we achieve as a company.



At Select Medical, every team member has a critical role to play in the success of our patients and our company. As a Patient Service Specialist, your performance is one of the keys to our ability to consistently provide a great place for patients to receive care and treatment, as well as a great place for employees to work. So while you will be stationed at the front desk, you will be making an impact on every patient's care experience.



Select Medical is the nation's leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment. This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist. As an employee at Select Medical, you will have the ability to impact people's lives in truly meaningful ways every day. We are looking for someone to join our team who will help us make a positive impact in the local community.



General Requirements: The ideal Select Medical employee is...

Adaptable and Flexible: willing to adapt or adjust to accommodate your colleagues and patients
Patient-centric mindset: the patient always comes first and you will make the first and last impression on them
Exceptional communication skills: communicate proactively and with empathy
Detail-oriented: people count on you to ensure all the details are done correctly the first time around
Team Player: you will be an integral part of a clinical team


Responsibilities




Responsibilities: You're more than just an admin or a secretary! The ideal candidate possesses the ability to consistently perform the following job duties with excellence...

Warmly greet every patient with eye contact, a smile, and a positive statement
Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit
Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations
Carefully conduct insurance authorizations and verifications
Collect co-pays from patients with attention to detail
Offer a fond farewell, providing any pertinent information about their next appointment
Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude
Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep
Live the Select Medical Values in every interaction, every day

Schedule:

Clinic Location: See below
Type of Employment: Full time
Hours: Varied
Full medical and dental benefits: Yes (32+ hours)
Open clinic locations:
Max Sports
Hilliard
Doctors Hospital
Westerville
Float opportunity throughout the Columbus area - please let us know if you're able and/or willing to do additional travel coverage.

More details will be discussed upon interview!


Qualifications





Minimum Qualifications:

High School Diploma or GED

Preferred Qualifications:

Medical Office experience
Scheduling experience
Customer Service experience
Bilingual
Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc).
Ability to type 40 words per minute

Physical Requirements:

Ability to walk, stand, bend, and reach consistently throughout a work day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions


Additional Data





Job ID: 285843


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Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.
 
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