Job Description 

The Massachusetts Department of Public Health (DPH) is seeking a self-motivated professional to conduct surveys of clinical laboratories, blood banks, and other facilities authorized to perform laboratory testing in accordance with the federal Clinical Laboratory Improvement Amendments (CLIA). The Health Care Laboratory Inspector consults with staff, other agencies and community organizations on the provision of clinical laboratory services. Position is based in the Department’s Marlborough office and surveys laboratories statewide requiring extensive travel.

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

• Inspect and survey facilities to determine clinical laboratory and/or blood bank services are being provided to patients, clients, residents, etc., in compliance with federal and state rules, requirements and regulations.
• Evaluate effectiveness of clinical laboratory and/or blood bank services in facilities and apply findings to the planning and development of programs to ensure that quality of care provided meets federal and state requirements.
• Recommend licensure and certification of clinical laboratory and/or blood bank services in facilities based on site inspections and/or submitted documentation.
• Perform on-site investigations for complaints related to clinical laboratories and/or blood banks in facilities; prepares detailed written reports of investigation results.
• Perform outcome-oriented reviews of facilities to assess quality and appropriateness of rendered clinical laboratory and/or blood bank services and ensure compliance with state and federal requirements.
• Provide guidance to facilities providing clinical laboratory and/or blood bank services or services in areas or compliance with and interpretation of regulations. 
• Evaluate proficiency testing performance and issue letters to facilities when follow up actions are required.  

Required Qualifications:

• Awareness of the principles and practices of testing of various complexity levels, including high complexity, performed within licensed/certified clinical laboratories.
• Knowledge of the principles and practices of blood banks.
• Knowledge of the factors, trends and problems in providing clinical laboratory and blood bank services to client groups such as infants, the aged and infirmed.
• Understanding  of safety practices and procedures followed in providing services within clinical laboratories and blood banks.
• Knowledge of the terminology and standard abbreviations used in clinical laboratories and blood banks.
• Knowledge of the types and uses of equipment, apparatus and materials used in clinical laboratories and blood banks.
• Ability to analyze and determine the applicability of clinical laboratory and blood bank data, to draw conclusions and make appropriate recommendations.
• Ability to establish rapport, communicate tactfully, and foster positive working relationships with persons from diverse ethnic, cultural and/or economic backgrounds. 

Preferred Qualifications:

• Current and valid registration as a Medical Technologist, Medical Laboratory Scientist, or equivalent, by a nationally recognized accrediting agency.  
• Knowledge of laws, regulations, and requirements related to laboratory licensure and accreditation.

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.
 
DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

More information can be found at: MA Department of Public Health

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have (A) at least five years of full-time, or equivalent part-time, general clinical laboratory experience in a licensed/certified laboratory that performs high complexity testing; or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I.  A Bachelor’s degree with a major in medical technology, health care administration, hospital administration, public health or other related field may be substituted for a maximum of one year of the required experience. 

II.  A Graduate degree or higher with a major in medical technology, health care administration, hospital administration, public health or other related field may be substituted for a maximum of two years of (A) experience.

Special Requirements: Possession of a current and valid motor vehicle operator's driver’s license at a class level specific to assignment.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.