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Customer Service Representative
Date Posted: 04/23/2024
Job #: 3056251
Location: Steamboat Springs
General Purpose
The Customer Service Representative is an entry- level position that is
focused on meeting the needs of Bank customers by providing exceptional
customer service. They receive and pay out money, as well as accurately keep
records of cash and negotiable instruments involved in the Bank's various
transactions.
Essential Duties/Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Regular and Reliable on-site attendance is required as an essential function
of this position.
Practices exceptional service with customers using available training programs
and measurement tools (ie. Alpine Way/CARE standards).
Uses numerous software applications to accomplish daily tasks with minimal
errors.
Maintains a balanced cash drawer and resolves errors and/or discrepancies as
they arise.
Buys and sells currency from the vault as necessary, ensuring that teller
drawer cash limits are not exceeded.
Understands the features and benefits of Alpine Bank consumer and business
products and services.
Answers basic customer inquiries and cross-sells when appropriate.
Works effectively in a team oriented environment.
Follows all bank policies and procedures.
...
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