Job Details

JOB SUMMARY:

The Prevention of Sexual Abuse (PSA) Compliance Manager will directly oversee compliance efforts program-wide for a 24-hour unaccompanied children’s shelter (serving ages 0-17). In this role, the PSA Compliance Manager must ensure that services meet relevant state, Office of Refugee Resettlement (ORR), and agency standards. Will directly support all department supervisory staff to ensure that direct service team has the resources needed to always provide quality child-friendly care. The PSA Compliance manager must ensure that shelter services comply with the Michigan Department of Health and Human Services (MDHHS) licensing rules and ORR policies. Must strictly enforce and adhere to ORR’s Zero Tolerance Policy regarding abuse and neglect and all relevant ORR policies and procedures always ensuring the safety of the children and youth.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Conduct activities to ensure compliance with ORR Interim Final Rule (IFR) and related policies and procedures.
• Maintains regular communication with compliance staff and reports findings for any program deficiencies to the Chief Administrative Officer, MDHHS licensing representative, and ORR representatives as needed.
• Receives and investigates PSA grievances and conducts quality assurance checks program-wide.

*Maintains regular communication with ORR, MDHHS, Chief Administrator, and HR as needed.

• Serves as a point of contact with ORR’s PSA Coordinator.
• Required to be on-call on a rotating basis and work a flexible work schedule which includes holidays and weekends.
• Ensure that video monitoring is conducted for incidents reported.
• Conduct video monitoring to conduct compliance reviews regarding staffing ratios and supervision of youth as needed.

• Review and conduct assigned investigations as needed of any incidents identified as possible sexual abuse or sexual harassment adhering to MDHHS licensing standards and ORR policies.
• Reviews all Significant Incident Reports (SIRs), and Incident Reports to make recommendations as needed to ensure the safety of children and youth.
• Assists in reviewing responses to investigations from MDHHS licensing entity and reports outcomes to the ORR PSA Compliance Coordinator as needed.
• Maintains documentation of investigations/interviews conducted and submits to Chief Administrator, Human Resources, ORR PSA Compliance Coordinator, and MDHHS licensing as required.

• Must ensure that youth are provided with ongoing positive messages to support the organization’s zero-tolerance policy. Focusing on providing ongoing information to youth regarding sexual abuse and sexual harassment messages and information on how and where to seek help.

• Responsible for assisting in the completion of weekly, monthly, quarterly, and annual reports, as needed.
• Conducts walk-throughs of shelter and reviews program activities to assist in identifying any activities that may be considered high-risk and make recommendations for improvement.
• Develops professional cooperative relationships with all state licensing representatives, program employees, contractors, volunteers, ORR Project Officer, and Federal Field Staff.
• Creates and maintains a positive work environment that encourages employee productivity and satisfaction.
• Ensures that shelter grounds are appropriate and child-friendly. Report any concerns with risk or safety to the Chief Administrator.
• Maintains an active and engaged presence in program activities to develop a positive residential environment for youth.
• During observations will ensure that the adopted behavioral management plan for children and youth is adhered to.
• Identifies any areas needing improvement and will immediately report to the Chief Administrator and work collaboratively with all Department Heads and Human Resources as needed.
• Maintains timely communication with immediate supervisor to report any concerns with services or risks identified to youth.
• Must review and be familiar with contractual requirements for MDHHS, ORR policies and company policies.
• Assists in creating departmental policies and/or procedures to ensure compliance with relevant MDHHS and ORR contracts.
• Stays up to date on MDHHS and ORR policies and procedures.
• Attends weekly or as-needed Program staff meetings and trainings.
• Perform other duties as assigned or requested to support the safe care, supervision, and reunification of youth in care.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in social work, criminal justice, psychology, public administration, or other related field with 3 years experience working in a shelter care setting and 2 years of experience in a supervisory position preferred, or
• Master’s degree in social work, counseling, criminal justice, psychology, public administration, or other related field with 2 years of experience working with youth in a shelter care setting and 1 year of experience successfully leading a team in a supervisory position.
• Certified Forensic Interviewer is preferred.
• Proficiency in Microsoft Office.
• The ability to type and use a tablet/iPad, laptop, or desktop is needed to complete daily tasks.
• Able to work cooperatively with multiple members of a Team including program staff, state licensing personnel, ORR/Federal Field Staff, and other office personnel.
• Being able to think out of the box and take initiative in problem-solving is vital.
• Well organized and highly motivated.
• Able to maintain a cooperative, respectful, and positive disposition always.
• Must be bilingual and fluent in English/Spanish

Shift: Day shift, must be flexible with hours

Job Type: Full-time

Pay: $57,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person