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Equipment Service Technician - Parker, Colorado
Date Posted: 05/06/2024
Job #: 3080035
Location: Englewood
JOB OVERVIEW:
Fulfills all aspects in the installation and service of all large equipment in
the practitioner's office with the focus on "excellence" in customer
service. The goal is to drive service success that improves customer
satisfaction, maximizes customer retention and increases profitability.
KEY RESPONSIBILITIES:
Provides responsible repair and installation services to our customers in a
courteous and professional manner.
Provides and maintains the necessary tools of the trade and have readily
available to perform installation and repair services.
Manages all on site installation, repair maintenance and test tasks.
Diagnose errors on technical problems and determine proper solutions.
Maintains and manages proper levels of inventory in van.
Produces timely and detailed service reports.
Attends all required training, which includes but is not limited to Henry
Schein Dental Career Development training and specific manufacturer technical
training.
Complies with all OSHA regulations as outlined in the OSHA manual and
training. Maintains and utilizes personal protective equipment when needed.
Communicates in a timely manner to all Team Members and HUB dispatchers,
keeping all informed of progress of assignments.
Completes all work orders in a timely manner. The work order should be
reviewed with the customer or a responsible staff member prior to departure.
This review should include the time in the office, work performed, parts
...
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