Nespresso - eCommerce Business Analyst & Project Manager
Nespresso - eCommerce Business Analyst & Project Manager
At Nespresso, our journey started with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee. Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee.
Position Snapshot
- Nespresso Italy, Milan headquarters (Assago)
- Nespresso welcomes people with disabilities
- eCommerce, B2C Team
- Permanent contract
- University Degree in Statistics, Management, or similar.
- Approximately 6 years' experience in a Business Analyst role in eCommerce & Digital, including platform management (mobile & Social)
- Previous people management experience would be highly appreciated
- Fluency in Italian and English is mandatory.
Position Summary
As the Country eCommerce Analyst & Project Manager, you will play a crucial role within the eCommerce Department, working closely with the eCommerce Manager.
This role will involve capturing and analyzing online user behaviours, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and presenting findings and clear recommendations to teams and leaders within the organization.
A significant aspect of this role is the managerial component, which involves leading and managing a team member, ensuring teamwork and effective collaboration.
A Day in the Life of the eCommerce Business Analyst & PM:
• Advanced Analytics: Analyze e-Business metrics and KPIs, track website performance, business trends, customer behaviour, and other key success indicators.
• Strategic Recommendations: Suggest improvements to the website UX and business actions based on data analysis to enhance customer satisfaction and performance.
• Operational and Strategic Planning: Plan, measure, and execute plans to improve business performance.
• Data Management: Build data models, manage reports and dashboards with BI tools, with mandatory knowledge of Power BI and GA.
• Stakeholder Engagement: Develop relationships with Digital, eCommerce, and Marketing to turn insights into action. Communicate complex information to non-technical stakeholders.
• Leadership: Manage and lead a team member, fostering a collaborative and results-driven environment.
What Will Make You Successful?
• Mandatory knowledge of data modeling with Power BI (or similar BI tools) and Google Analytics. Experience with SQL will be considered as a plus. Familiarity with website structure, A/B testing, and UX optimization.
• Leadership Skills: Experience in managing at least one team member, demonstrating strong leadership and team management abilities.
At Nespresso, our journey started with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee. Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee.
Position Snapshot
- Nespresso Italy, Milan headquarters (Assago)
- Nespresso welcomes people with disabilities
- eCommerce, B2C Team
- Permanent contract
- University Degree in Statistics, Management, or similar.
- Approximately 6 years' experience in a Business Analyst role in eCommerce & Digital, including platform management (mobile & Social)
- Previous people management experience would be highly appreciated
- Fluency in Italian and English is mandatory.
Position Summary
As the Country eCommerce Analyst & Project Manager, you will play a crucial role within the eCommerce Department, working closely with the eCommerce Manager.
This role will involve capturing and analyzing online user behaviours, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and presenting findings and clear recommendations to teams and leaders within the organization.
A significant aspect of this role is the managerial component, which involves leading and managing a team member, ensuring teamwork and effective collaboration.
A Day in the Life of the eCommerce Business Analyst & PM:
• Advanced Analytics: Analyze e-Business metrics and KPIs, track website performance, business trends, customer behaviour, and other key success indicators.
• Strategic Recommendations: Suggest improvements to the website UX and business actions based on data analysis to enhance customer satisfaction and performance.
• Operational and Strategic Planning: Plan, measure, and execute plans to improve business performance.
• Data Management: Build data models, manage reports and dashboards with BI tools, with mandatory knowledge of Power BI and GA.
• Stakeholder Engagement: Develop relationships with Digital, eCommerce, and Marketing to turn insights into action. Communicate complex information to non-technical stakeholders.
• Leadership: Manage and lead a team member, fostering a collaborative and results-driven environment.
What Will Make You Successful?
• Mandatory knowledge of data modeling with Power BI (or similar BI tools) and Google Analytics. Experience with SQL will be considered as a plus. Familiarity with website structure, A/B testing, and UX optimization.
• Leadership Skills: Experience in managing at least one team member, demonstrating strong leadership and team management abilities.
Assago, IT
Assago, IT