Field Services Technician
JeanComputech Corp

Job Order #: 21942564

Somerville, MA 02143

Full Time

40 hours per week

POSTED 12/30/2024

CLOSE DATE 3/30/2025

Job Description

JeanComputech Corporation is a private company focused on providing IT and Telecom services. With headquarters in Boston, MA and multiple branch locations, JeanComputech Corporation serves as a one-stop shopping place for small, medium, and enterprise-sized.
Role Description
Our Field Service Technician will work remotely or travel to customer sites in the Boston, MA area to troubleshoot and solve customer problems. The Field Service Technician will be responsible for performing tasks related to IT and Telecom services, including troubleshooting, and repairing equipment, installing and configuring software, and providing technical support to customers. The Field Service Technician will also collaborate with the team to ensure efficient operation and maintenance of systems.
Qualifications
-    Strong technical skills in IT and Telecom services
-    Experience with troubleshooting and repairing equipment
-    Proficiency in installing and configuring software
-    Ability to provide excellent technical support to customers
-    Knowledge of network protocols and systems
-    Excellent problem-solving and communication skills
-    Ability to work independently and as part of a team
-    Relevant certifications in IT and Telecom services are a plus
Preferred experience in some of these areas with a willingness to learn others in order support the following:
-    Wide and Local Area Networking management and monitoring (WAN/LAN Monitoring)
-    Infrastructure cabling Installation
-    Private Ethernet setup
-    Wireless Networking
-    Firewall monitoring
-    Voice Over Internet Protocol (VOIP)
-    Camera Installation and Monitoring
-    Mobile Device Management Solution
-    Windows and Mac Deskside support
-    Programmable logic controllers
-    Backup and Disaster Recovery (BDR)
-    Virtual Machine Integrator (VMI)
Education:
-    High school or equivalent (Preferred)
Language:
-    English (Required)
License/Certification:
-    Driver's License (Required)
Willingness to travel:
-    75% (Required)
Work Location:
-    On the road

How To Apply

Please send resume to CStout@MHMNCC.COM

Address

Address Not Available
Somerville, MA 02143

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Shift

First

Not Specified

Per Diem Position

Not Specified

Union Position

No

Apprenticeship

No

Pay

Not Specified

Benefits

Not Specified

Benefit Details

Hybrid

Yes

Name

MassHire

Title

Not Specified

Email

CStout@MHMNCC.com

Phone

617-661-7867 Ext. 224

Address

70 Innerbelt
Somerville, MA 02143

Website

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