CHILD PROTECTIVE SERVICE WORKER I-IV (JOB ID: 40102)
Location: US:NH:NASHUA
Occupation Category: 21-0000 Community and Social Service Occupations
Employment Type: FULL-TIME
Post Date: 04/18/2024
Close Date: 05/21/2024
Salary: 22.060-41.760 USD
State of New Hampshire Job Posting
Department of Health and Human Services
Division for Children, Youth, & Families
Southern/Nashua District Office
CHILD PROTECTIVE SERVICE WORKER I-IV
Assessment Investigator & Family Services
Child Protective Service Worker I- $22.06-$29.43
Child Protective Service Worker II $24.90- $33.47
Child Protective Service Worker III $28.18-$38.09
Child Protective Service Worker IV $30.72-$41.76
*The certification level identified by the DHHS Human Resource Office is based upon the minimum qualifications. Upon consideration of the applicants relevant work experience, interview, and the Supplemental Job Description, the DCYF hiring manager will determine the level a candidate will be hired at.
*See total compensation information at the bottom of announcement.
The State of New Hampshire, Division of Children, Youth & Families has full time vacancies for Child Protective Service Worker I-IV - Family Services & Assessment Position (s)
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Assessment SCOPE OF WORK: Performs entry level protective services casework in investigating and assessing reports of alleged abuse/neglect of children under RSA 169-C for NH Division for Children, Youth and Families and provide for the safety of children and the welfare of families while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.
As the level moves from I to IV, the complexity of the casework becomes more challenging, however the scope remains the same.
Family Services SCOPE OF WORK:Performs entry level protective services casework to coordinate, manage and administer services for children and families including, maintaining children in the home safely, strengthen families for reunification, providing permanency for children in care and working closely with various community agencies while promoting the prevention of child abuse and neglect. Upholds the vision and mission of the agency through utilizing the Practice Model theories, beliefs and principles in daily practice.
As the level moves from I to IV, the complexity of the casework becomes more challenging, however the scope remains the same.
YOUR EXPERIENCE COUNTS - Under a recent change to the rules, an applicant's relevant experience now counts towards formal education degrees referenced in the posting!See Per 405.1.
18 Months of additional relevant experience = Associate's degree
36 Months of additional relevant experience = Bachelor's degree
54 Months of additional relevant experience = Master's degree
Assessment & Family Services MINIMUM QUALIFICATIONS:
Education:
I-II: Bachelors degree from an accredited college or university with a major study in social work, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, or counseling, pastoral counseling or divinity or related field.
III-IV: Masters degree from an accredited college or university with major study in social work, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, or counseling, pastoral counseling or divinity.
Experience:
I: No experience required
II: One years experience as a social worker or professional case manager, preferably in the CPSW profession or criminal justice field, in either a public or private sector
III: One years experience as a social worker or professional case manager preferably in the CPSW profession or criminal justice field. The experience may have been gained before or after completion of the above Masters degree.
IV: Two years experience as a social worker or professional case manager, preferably in the CPSW profession or criminal justice field.
OR
Education:
I-IV: Bachelors degree from an accredited college or university with at least twelve (12) courses or thirty-six (36) credit hours in social work, psychology, social psychology, sociology, human services, criminal justice, behavioral science, cultural anthropology, or counseling, pastoral counseling or divinity or relate field.
Experience:
I: No experience required.
II: One Years experience as a social worker or professional case manager, preferably in the child protective service profession or criminal justice field, in either a public or private agency.
III: Two years experience as a social worker or professional case manager, preferably in the CPSW profession or criminal justice field.
IV: Three years experience as a social worker or professional case manager preferably in the CPSW profession or criminal justice field.
OR
Education:
I-IV: Bachelors degree from an accredited college or university in any field.
Experience:
I: Three years experience in human services or education field working with children and/or families.
II: Four years experience in human services or education field working with children and/or families.
III: Five years experience in human services or education field working with children and/or families.
IV: Six years experience in human services or education field working with children and/or families.
License/Certification: Must possess a valid drivers license and/or have access to transportation for use in statewide travel.
Assessment & Family Services SPECIAL REQUIREMENTS:
SPECIAL REQUIREMENTS:
1.I: Must successfully complete the CPSW Academy within the first twelve months of employment.
II: Must have successfully completed the CPSW Academy and have completed the formal mentoring program if being promoted from a CPSW I or complete the CPSW Academy within twelve months of employment from date of hire as a CPSW II.
III: Must have successfully completed the CPSW Academy and have completed the formal mentoring program if being promoted from a CPSW II or complete the CPSW Academy within twelve months of employment from date of hire as a CPSW III.
IV: Must have successfully completed the CPSW Academy and have completed the formal mentoring program if being promoted from a CPSW III or complete the CPSW Academy within twelve months of employment from date of hire as a CPSW IV.
2.I-IV: Upon completion of the CPSW Academy, must attend 30 hours of in service training annually. In addition, must successfully complete the formal mentoring program.
II-III: Must receive satisfactory performance evaluation and be free of any disciplinary action prior to promotion.
IV: Must receive satisfactory performance evaluation and be free of any disciplinary action for at least two years and possess a performance based recommendation from the Supervisor and the CPS Field Administrator.
3.II-III: Must have approval from the Supervisor and the CPS Field Administrator
4.II-IV: Case records must all be complete and up to date.
5.IV: Must be able to demonstrate leadership skills such as conflict resolution, team building, and motivational skills.
6.II-IV: Upon completion of the CPSW Academy, must attend 30 hours of in service training annually. In addition, must successfully complete the formal mentoring program.
7.Must be available for non-traditional work hours to meet the needs of client families and children in their homes and other public locations.
Assessment I-IV ACCOUNTABILITIES:
I-IV - Establishes and develops relationships with children and their families to assess and secure immediate safety of the child and prevent further abuse/neglect.
I-IV - Conducts basic interviews of the victim and perpetrator in the report within prescribed time frames according to the risk to the child and validity of the report. Evaluates the risk to the child to remain in the home and recommends course of action. Level I, basic interviews with supervisory direction. Level II, may conduct forensic interviews with supervisory direction. Level III, conducts forensic interviews with minimal supervisory direction. Level IV, conducts forensic interviews and demonstrates advanced skills in professional interviewing techniques.
I-IV - Works collaboratively with community agencies including law enforcement, school and medical personnel as it relates to the investigation, provision of services and in accordance with the current AG protocols.
I-IV - Makes reasonable efforts to maintain the child in the family by preparing a safety plan with the family to remedy the abusive/neglectful situation.
I-IV - Arranges for in-home services to families when it is determined the abuse or neglect allegations are founded and the child can remain safely in the home with agreement by the family that they will cooperate with a case plan. Documents evidence to substantiate reports of child abuse and neglect in order to support the court petition.
I-IV - Locates suitable alternative placement to meet specific child/childrens needs and in conjunction with policy and practice guidelines and prepares the child and family for the child/childrens placement. Facilitates placement and coordinates visitations with the family and transports children and client families to necessary appointments.
I-IV - Develops a case record and completes all requireddocumentation which includes the safety plan, court reports and all necessary Bridges documentation of case related activities. Level I, works under the direction of and review by the supervisor. II, has supervisory oversight, III has minimal review by the supervisor and IV is independent of the supervisor.
I-III - Works under direct and close supervisor and receives regularly scheduled weekly supervision. Level II, May serve as a mentor for newly hired staff or supervise an intern. Level III, May serve as a mentor for newly hired staff or supervise a student intern. May provide supervision to other staff at the request of the supervisor.
IV - Demonstrates independent decision-making ability and in the absence of the supervisor may assume responsibility for administration of daily business operations. Also demonstrates and can articulate leadership skills and ability and is a positive influence to other employees. Receives regularly scheduled supervision at a minimum of every two weeks. Serves as a mentor and may supervise interns. Exercises authority over subordinate staff and provides supervision at the request of the supervisor
I-IV - Completes annual training requirements
I-IV - May provide outside education and information sessions with various agencies in the community in collaboration with the DCYF Speakers Bureau.
Family Services ACCOUNTABILITIES:
I-IV - Possesses basic knowledge of the principles of case management in order to manage a caseload, prepares and develops Solution Based case plans in conjunction with the family to ensure that objectives and tasks are being achieved, that court orders are being complied with, when applicable, in accordance with State and Federal Statute. Level II possesses fundamental knowledge. Level III possesses advanced knowledge. Level IV possesses advanced knowledge and manages an increasingly complex caseload.
I-IV - Establishes and develops relationships with children and their families in home; arranges and provides services to prevent further abuse/neglect and to enable the child to remain safely in his/her home and maintains contact according to policy. Levels I&II are under the direction of the supervisor.
I-IV - Establishes and maintains relationships with children in placement and their families and arranges and provides services to enable children to return home, and makes other alternative permanent plans if appropriate under the direction of the supervisor. Maintains contact with these children and families according to policy including transporting children and families as necessary. As the Level increases there is less supervisory oversight.
I-IV - Develops, recommends, implements, monitors, and evaluates family treatment and case plans in collaboration with other community stakeholders. Also responds to crisis situations in regards to a variety of case management situations, under the guidance and direction of the supervisor. Level III, requires maintaining control in intense and controversial situations and able to independently prioritize work demands under minimal direction of the supervisor. Level IV requires that they also independently prioritize work demands.
I-IV - Completes all required documentation, including case plans, court reports and all necessary Bridges documentation of case related activities.
I-IV - Facilitates effective and timely permanency through concurrent planning that supports children, families and caregivers, and assures that connections are maintained and that children do not leave care without a viable permanent connection.
I-IV - Ensures that children and youth in placement obtain the preparation, resources and positive youth development they need to establish connections with caring adults and become healthy, self sufficient and successful adults.
I-III - Works under direct and close supervisor and receives regularly scheduled weekly supervision. Level II, May serve as a mentor for newly hired staff or supervise an intern. Level III, May serve as a mentor for newly hired staff or supervise a student intern. May provide supervision to other staff at the request of the supervisor.
IV - Demonstrates independent decision-making ability and in the absence of the supervisor. may assume responsibility for administration of daily business operations Also demonstrates and can articulate leadership skills and ability and is a positive influence to other employees. Receives regularly scheduled supervision at a minimum of every two weeks. May also serve as a mentor or supervise an intern. May provide supervision to other staff at the request of the supervisor.
I-IV - Completes annual training requirements
III-IV - May provide outside education and information sessions with various agencies in the community in collaboration with the DCYF Speakers Bureau.
DISCLAIMER STATEMENT:The supplemental job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.
For further information please contact Allison Frechette, Supervisor V,ALLISON.L.FRECHETTE@DHHS.NH.GOV, 603-579-9333
*TOTAL COMPENSATION INFORMATION
The State of NH total compensation package features an outstanding set of employee benefits, including:
HMO or POS Medical and Prescription Drug Benefits:
The actual value of State-paid health benefits is based on the employees union status, and employee per pay period health benefit contributions will vary depending on the type of plan selected.
See this link for details on State-paid health benefits:https://das.nh.gov/hr/benefits.html
Value of State's share of Employee's Retirement: 13.85% of pay
Other Benefits:
o Dental Plan at minimal cost for employees and their families ($500-$1800 value)
o Flexible Spending healthcare and childcare reimbursement accounts
o State defined benefit retirement plan and Deferred Compensation 457(b) plan
o Work/life balance flexible schedules, paid holidays and generous leave plan
o $50,000 state-paid life insurance plus additional low cost group life insurance
o Incentive-based Wellness Program (ability to earn up to $500)
Total Compensation Statement Worksheet:
https://das.nh.gov/documents/hr/JobSearch/FINAL_TOTAL_COMP_STATEMENT_ISSUE.xlsx
Want the specifics? Explore the Benefits of State Employment on our website:
https://das.nh.gov/hr/documents/BenefitBrochure.pdf
https://das.nh.gov/hr/index.aspx
EOE
TDD Access: Relay NH 1-800-735-2964
