WI3642425

1

Bachelor's Degree

Bachelors Degree

Unspecified

40

JOB REQUIREMENTS: Senior Manager - Order Management Kenosha Branch 12355
Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused.
That\'s what makes Uline\'s customer service legendary! Help us maintain
and build on that legacy as Senior Manager of Order Management, ensuring
our representatives are trained and empowered to minimize order delays
and deliver the exceptional experience our customers love. Better
together! This position is on-site, and we are looking for people who
share our passion. Position Responsibilities Oversee Uline\'s Backorder
and Custom / Drop-Ship operations with a focus on quality, speed and
accuracy. Direct leaders on how to review and analyze department results
to identify trends and opportunities for continuous improvement. Monitor
and report on gross profit, returns, vendor performance and customer
comments. Guide and develop team leaders by meeting on performance,
progress and improvement plans. Collaborate with Purchasing, Product and
Marketing teams to improve customer service processes and identify new
product opportunities. Build and maintain vendor relationships to
expedite problem resolution and improve overall service. Minimum
Requirements Bachelor\'s degree. 5+ years of experience in Customer
Service or Product Management, including 2-3 years of management
experience. Knowledge of Order Entry, Purchase Order Systems and
Microsoft Office. Available for travel to Uline\'s North American
branches and to vendors. Benefits Complete medical, dental, vision and
life insurance coverage, Flexible Spending Accounts and wellness
programs. 401(k) with 6% employer match. Paid holidays and generous paid
time off. Tuition Assistance Program that covers professional continuing
education. Bonus programs that include annual performance, sales goals
and profit sharing. Employee Perks First-class fitness center.
Beautifully maintained walking trails. About Uline Uline is North
America\'s leading distributor of shipping, industrial and packaging
materials. We\'re a family-owned company known for incredible service,
quality products and same-day shipping of our huge in-stock inventory.
With over 9,000 employees across 13 locations, it\'s time you joined
Uline. Uline is proud to operate as a drug-free workplace. All new hires
must complete a pre-employment hair follicle drug screening. #ZR-CS
#LI-CB2 #CORP (#IN-PPCS) Our employees make the difference and we are
committed to offering exceptional benefits and perks!Explore to learn
more! EEO/AA Employer/Vet/Disabled \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/A40B48F08D4E4A17