Job Description
Program Manager, Fitness & Wellness Operations
Job Overview
The Program Manager of Fitness and Wellness Operations will have primary oversight for fitness floor operations including fitness floor staff, fitness leads, and fitness equipment upkeep and repair across all campus recreation facilities. In addition, this position will provide oversight of fitness programs and events to enhance the user's experience. Additional areas of focus will be fitness promotions for new members, fitness floor orientations and incentive programs. The program manager may need to train clients, teach group fitness classes, or assist with fitness and departmental events as needed.
A vital component of this position is a demonstrated ability to work autonomously with initiative, critical and creative thinking, as well as a strong commitment to student development and engagement, collaboration, and customer service.Additionally, this position has significant staff, administrative and risk management responsibilities
This position includes the ability for a hybrid work schedule with up to a 20% work from home option.
Essential Functions
Provide oversight for Fitness and Wellness operations across multiple facilities which include fitness floor staff, fitness lead staff, and repair and replacement of fitness equipment.
Recruit, hire, train, supervise, and evaluate approximately 50-60 fitness floor leads and fitness floor coordinators.
Plan and facilitate regular staff meetings and new hire onboarding for fitness staff.
Coordinate and manage fitness floor orientations, new member promotions in partnership with Member Services, and assist with the facilitation of the employee incentive program.
Develop and assist with the coordination, organization and promotion of fitness special events and programs that meet the changing needs of the UC community.
Assist with the planning and purchasing of all capital and minor fitness equipment.
Utilize Rec Automation member management software including reporting, etc.
Evaluate member satisfaction and make recommendations that are responsive to participant interests and needs.
Support, create, and deliver marketing ideas and materials including regular website updates and social media content.
Contribute to monthly reports and gather program data on monthly and semester basis.
Assist with various department responsibilities and serve on department committees such as risk management, marketing, student development, special events, etc.
Assist with the collaborations and partnerships with university colleges, departments, or organizations.
Assist with departmental projects as they arise which may include coordinating the purchases or repairs of miscellaneous items (i.e., technology, TVs).
Instruct American Red Cross CPR/AED Professional Rescuer Training to student staff as needed (Instructor training is provided).
Work collaboratively with the Program Manager, Fitness and Wellness Programs.
This position requires occasional evening and/or weekend work.
Perform related duties based on departmental need. This job description can be changed at any time
Required Education
Bachelor's Degree.
Seven (7) years of relevantwork experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
Three (3) years of relevant experience
One (1) year of supervision
Previous experience hiring, training, developing and evaluating staff
Additional Qualifications Considered
Certification from an accredited organization such as ACE, AFAA, ACSM, or NASM in related program areas or ability to attain certification within six (6) months of employment.
Knowledge and experience with safety and risk management as it pertains to a fitness setting.
Knowledge of various related systems, including CSI/Rec Automation, SubItUp, Connect 2 Concepts (C2C), IMLeagues, Canva, Microsoft Office.
American Red Cross CPR/AED for Professional Rescuers with First Aid Instructor certification. Must be certified within 6 (six) months of employment.
Proven commitment to student and professional staff development and customer service.
Demonstrated ability to identify problems, assess alternatives, render consistent and logical decisions.
Ability to thrive in an environment that values high expectations, accountability and balanced lifestyles.
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
* Competitive salary range of $46,000-$50,000 dependent on the candidate's experience.
* Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
* Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
* Financial security via life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
* Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
* Tuition remission is available for employees and their eligible dependents.
* A performance bonus may be available in addition to an annual cost of living increase.
* A one-time moving bonus may be available.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at .
The University of Cincinnati is an Equal Opportunity Employer.
REQ:95159
Program Manager, Fitness & Wellness Operations
Date:
Jan 26, 2024
Location:
Cincinnati, OH, US
Facility:
Main Campus
Nearest Major Market: Cincinnati
Job Segment:
Operations Manager, Program Manager, Risk Management, Manager, Operations, Management, Finance
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.
