Job Description

Summary/Objective Entry level opportunity 0-2 years? experience WE WILL TRAIN. The Outside Sales Associate will be responsible for generating and maintaining profitable sales in the HVAC mini splits (ductless heat pumps) market by providing customer service excellence, value-added service and solutions to new and existing customers.
Essential Functions
Grow sales and gross margin within your assigned territory and account base as well as develop new account opportunities.
Identify customer needs and utilize the appropriate company resources to meet them.
Follow-up on existing orders, process all customer inquiries in a timely fashion.
Maintain the highest level of customer satisfaction through effective communication.
Sell services and provide accurate information to the customer.
Maximize sales & profitability through knowledge of marketplace and presenting a competitive advantage.
Manage time properly, be well-planned.
Work effectively with internal customers.
Actively support promotions.
Work within the policies and procedures of the company.
Work with Sales/Branch manager to develop accurate annual sales plans.
Ability to size and layout systems with clients.
Technical support for contractors during installations
Position Requirements:
Ability to build, enhance and maintain effective business relationships with both customer base and internal GCE staff.
Strong verbal, written & presentation skills.
Ability to plan and prioritize activities and handle confidential information.
Proven ability to interact successfully with all levels of the organization.
Must possess high degree of organization skills.
Adaptability / flexibility / willing to change & adjust with business conditions.
Multi-tasker.
Works with a sense of urgency.
Ability to be involved with live installations.
Self-Starter after analyzing available information
Competencies
Communication Skills
Planning/Organization Skills
Sense of Urgency
Self-Development
Work Quality
Collaboration/Cooperation
Team Player
Computer/Technical Skills
Adaptability
Initiative
Interpersonal Skills
Productivity
Dependable/ Reliable
Strong Work Ethic
Job Knowledge
Problem Solving & Decision Making
Results Driven
Project Management
Supervisory Responsibility: NONE
his job operates in a clerical, distribution office/showroom setting and active job sites. This role routinely uses standard office equipment such as computers, phones, photocopiers. Also, job site visits and installations include the use of ladders, hand tools and power equipment. Appointments may be after 5:30PM on weekdays or Saturdays as needed.