WI3670822

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Overview Provides valet service to patients at
Mercyhealth. Greets and directs persons entering/exiting Mercyhealth
facilities. Alternates, per department/staffing needs, between valet and
greeter responsibilities, adhering to department policies and ensuring
quality customer service. Responsibilities Essential Duties and
Responsibilities Ability to move vehicles quickly and safely, with
minimal traffic back-up or user wait time. Keep keys to vehicles
organized and secure. Greets all patients, visitors, and partners who
are arriving or exiting all Mercyhealth facilities, in a timely,
friendly, professional and courteous manner. Provides courteous and
accurate directions and assistance to patients, visitors, and staff to
ensure that they understand how to get to requested location in the
hospital or on the grounds. Escort customers or assist them in or out of
vehicles as necessary. Ability to perform service recovery. Maintain
their uniform and assigned post with all required equipment to ensure a
quality image and work performance. Keep Supervisor informed of all
activities to ensure the timely communication of all pertinent
information. Reports all safety and fire hazards observed to Security
per department procedure. Adheres to Mercyhealth and departmental safety
and infection control procedures to foster a safe work environment.
Participates regularly in departmental in-services and meetings to
enhance job performance and improve skill repertory. Culture of
Excellence Behavior Expectations To perform the job successfully, an
individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes
in the environment; Demonstrates accuracy and thoroughness giving
attention to details; Looks for ways to improve and promote quality;
Applies feedback to improve performance; Manages time and prioritizes
effectively to achieve organizational goals. Service - Responds promptly
to requests for service and assistance; Follows the Mercyhealth Critical
Moments of service; Meets commitments; Abides by MH confidentiality and
security agreement; Shows respect and sensitivity for cultural
differences; and effectively communicates information to partners;
Thinks system wide regarding processes and functions. Partnering - Shows
commitment to the Mission of Mercyhealth and Culture of Excellence
through all words and actions; Exhibits objectivity and openness to
other\'s views; Demonstrates a high level of participation and
engagement in day-to-day work; Gives and welcomes feedback; Generates
suggestions for improving work: Embraces teamwork, supports and
encourages positive change while giving value to individuals. Cost -
Conserves organization resources; Understands fiscal responsibility;
Works\... For full info follow application link.
EOE&AA/M/F/Vet/Disabled. Mercy is an equal employment opportunity
employer functioning under Affirmative Action Plans. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/39C71887715642B6