Job Description
Hilton Garden Inn Patriot Place, a Colwen Hotels property is seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.
General Responsibilities:
* Receive list of assigned rooms from manager and prioritize rooms
* Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
* Respond promptly to requests from guests and other departments
* Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms
* Ensure privacy of guests at all times
* Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied
* Check amenities and supplies in rooms, restock according to standards
* Neatly make beds and stock bath linens according to standard
* Clean and disinfect bathrooms, kitchen, and/or coffee stations
* Remove all trash, dirty linens, towels and room service items from rooms
* Check that all appliances are in the room and in clean working order
* Straighten desk area and furniture
* Dust, polish furniture and remove marks /stains from walls and furnishing
* Vacuum carpets and clean floors
* Notify maintenance department of needed maintenance or repairs
* Ensure room meets hotel standards with final walk around
* Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
* Take found items to designated lost and found area
* Perform other duties as requested
Requirements:
* Prior experience as a cleaner or housekeeper, hotel experience preferred
* Detail-oriented and thorough
* Remain discreet and respect privacy of guests, Work with the highest level of integrity
* Perform consistent work to the highest standard
* Ability to work quickly without compromising quality
* Ability to work with little supervision and maintain a high level of performance
* Ability to interact with guests in a pleasant and friendly way
* Excellent prioritization and time management skills
* Willingness to work rotational 7-day work cycle; including weekends and holidays
We've got you covered: Benefits & Perks:
* Medical Insurance with Company-Funded HRA
* Dental Insurance
* Vision Insurance
* Flexible Spending Accounts
* Wide-Array of Supplemental Insurance Offerings
* Paid Time Off Programs
* Employee Assistance Program
* 401K Plan - Traditional & Roth Options with Employer Match
* Hotel Discount Travel Program for Associates & Family
* Exclusive Associate Discounts -Travel, Entertainment, & Retail
* Training and Development Programs
* Career Advancement Opportunities
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
How To Apply
Colwen Hotels and MassHire is working together to fill this position. Please submit resume/job number to Jennifer at: jmckenna@masshiremsw.com, it will then be forwarded to the hiring manager.
