WI3668906

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Overview Individual who act as the central point of
communication among patients, partners and providers; responsible for
providing front line activities to include scheduling, registration,
cash handling and overall support services to patients and guests.
Janesville WI Hours will vary (PRN) Not fulltime Clinic is open
Monday-Friday, Day Shift Responsibilities Essential Duties and
Responsibilities Clerical Answers incoming telephone calls, determines
purpose of callers, and forwards calls to appropriate personnel and
routes Epic Messages to nursing and provider as appropriate. Retrieves
messages from voice mail and forwards to appropriate personnel. Answers
questions about organization, physicians, and available services,
providing callers with address, directions, and other information as
appropriate. Welcomes on-site visitors, determines nature of business,
and announces visitors to appropriate personnel. Monitors visitor access
and issues passes when required. Receives, sorts, and routes mail, and
maintains and routes publications. Orders, receives, and maintains
office supplies. Maintains fax machines, assists users, sends faxes, and
retrieves and routes incoming faxes. Creates and prints fax cover
sheets, memos, correspondence, reports, and other documents when
necessary. Performs other clerical duties as needed. Epic Scheduling and
Registration Schedules patient appointments Responsible for EMR
Electronic Medical Records registration check-in processes in Epic.
Loads, verifies and updates patient demographics. Scans, loads and
verifies insurance coverage. Collects signed HIPAA and Consent for
Treatment documents, updates the interactive face sheet and sends
documents to Medical Records for scanning. Reviews all Alerts in Epic
and refers patient to a PFC when necessary. Collects co-payments and
other self-pay obligations when required and post in Epic when
registering patient. Provides patient with an estimated self-pay
obligation when appropriate. Performs cashiering functions online
payment posting within Epic. Processes payments and deposits by adhering
to the systems Cash Handling Policy. Completes daily closing report and
balances their individual cash drawer at the end of each day. Performs
petty cash count in and out daily and records appropriately. Assist
patients with MyChart signup and activation. Replies to MyChart messages
in a timely manner, closing messages when complete. Safeguards patient
privacy and confidentiality per MHS policies. Preps Routes daily for
upcoming appointments for frontline registration. Reviews daily work
queues and corrects identified patient registration errors. Utilizes
Epic waitlists based on provider preference. Reviews and updates
no-shows and cancellations for the day Education and\... For full info
follow application link. EOE&AA/M/F/Vet/Disabled. Mercy is an equal
employment opportunity employer functioning under Affirmative Action
Plans. \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/BED10024291146BA