Slot Assistant Shift Manager

Salary position: $43,000.00

A full-time opportunity is available!  Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, weekly pay and much more!

Non-Safety Sensitive

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Job Summary

Assists the Shift Manager with planning, managing, and coordinating all aspects of an assigned shift for the Slot Department. 

Essential Job Duties 

1. Maintains confidentiality on all internal departmental matters, correspondence and proprietary data. 
2. Safeguard and account for the assets of the owners. 
3. Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission. 
4. Assumes responsibility of shift operations when the Shift Manager is absent. 
5. Assists the Shift Manager in achieving goals and objectives of the Slot Department. 
6. Monitors Slot Department activities and Slot Department employees for adherence and compliance to all regulations, policies and procedures. 
7. Accurately process proper forms in accordance with Title 31 requirements and Internal Control procedures. 
8. Assists Shift Manager in coordination of schedules to ensure proper work force management and proper overtime management. 
9. Access gaming device historical data, device option review and perform actions resulting in guest dispute resolution and/or proper machine function. 
10. Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. 
11. Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. 
12. Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. 
13. May issue point redemptions to customers in accordance with established policies and procedures.

Supplemental Job Duties

1. Performs miscellaneous duties and responsibilities as assigned by Slot Shift Manager. 
2. Attends all required meetings and training sessions. 
3. Performs other job related duties as assigned. 

Supervisory Responsibilities 

This position will have the authority to; make decisions necessary for carrying out the above listed job duties, assist in status determinations of employees, assist in providing training opportunities, recommend merit increases, evaluate performance, create and adjust performance standards, create and/or delegate staff scheduling and invoke disciplinary action. This position may have other supervisory authority assigned as necessary through management. This position has the authority, through proper channels, to procure any supplies and or equipment needed for the operation of the department. This position directly supervises the Slot Employee staff on shift. This position has signatory authority for transaction verification per Internal Controls Verification Requirements, Machine access keys, master key (s), related forms, initiate Slot Technician repair requests and complimentary - room and/or meal.

Physical Requirements/Working Conditions 

May be exposed to loud and continual noise levels in an environment where smoking is allowed. Some lifting up to 25 pounds may be required. Substantial periods of standing and walking will be required. In-town and out-of-town travel will be required. 

Minimum Job Qualifications

Knowledge/Education/Work Experiences: High School Diploma or GED. Associates degree in relevant field of study, or four (4) years of Slot Attendant experience including 1 year supervisory level experience, or an equivalent combination of education and experience. Knowledge of slot machine functions including jackpot payout levels, payout procedures, pay table information and basic machine repair techniques are required. Must have knowledge of Title 31 requirements and the Minimum Internal Control Standards (MICS). Must be able to obtain and maintain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission.

Skills/Abilities: Must be able to work independently without supervision. Must be able to handle busy and stressful situations. Must be flexible with working hours and days off. Self motivating, responsible and must possess leadership qualities. Possess tact, diplomacy and initiative in resolving of guest or employee concern, and ensuring proper follow-up. Must be able to meet all internal supervisory or higher, training and education requirements.

Preference: Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. 

Restrictions

This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position is PROHIBITED from playing slots while on or off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.