WI3666725

1

High School Diploma/GED

High School Diploma/GED Equivalent

Unspecified

40

JOB REQUIREMENTS: Position: Full-time Universal Banker/Teller Location:
Janesville, WI Job Id: 3565 \# of Openings: 1 At First Mid, we aim to
make our customers feel valued, satisfied, and understood. We will
achieve this by developing a personalized relationship with our
customers and by asking questions to create a customized solution based
on their needs and throughout their stages of life. We will create
clients for life by adhering to our core values and our service
standards. Responsibilities include, but are not limited to: Create a
quality service experience by ensuring timely resolution to customer
needs and overall customer satisfaction. Abides by company service
standards, including greeting customers and making them feel welcome to
First Mid Bank & Trust Proficiently service customers by accepting and
processing transactions with accuracy and efficiency within policy
guidelines including but not limited to deposits, withdrawals, payments,
check cashing, issuing cashier\'s checks, and additional transactions
upon request. Gain manager assistance with any suspicious transactions.
Obtain management approval for transactions outside authorized limits.
Adheres to all bank compliance, security and operational policies and
procedures. Maintains a cash drawer by performing daily balancing
procedures and assist with daily operational branch duties. Open
accounts including but not limited to checking, savings, safe deposit
box, basic business related, etc. Performs changes to existing accounts
as requested by the customer. Proactively looks for ways to improve
processes that will improve the customer\'s experience and communicate
those ideas to branch management. If applicable, allows entry of safe
deposit box holders. Maintains professional appearance and conduct
within the guidelines set forth in Employee Handbook. Maintains customer
confidentiality. May participate in bank promotions, external community
events, and promotional activities. May be required to work in other
First Mid Banking centers. Complete other specified duties as assigned.
SALES: Develops and maintains relationships with business partners.
Develops and maintains strong relationships with customers. Educate and
encourage customers to use alternate delivery systems such as ATM, Debit
Card, Online, and Mobile Banking. Maintains knowledge of all banking
products through training courses, branch meetings, corporate
communications, etc. Identifies growth opportunities to cross sell
products and makes referrals to appropriate business lines. Consistently
meet or exceed established goals for the position. Qualifications
Education: High School Diploma/GED required. Experience: 1+ year of
customer service and cash handling experience and/or previous experience
working in a financial institution preferred. Previous sales experience
preferred. Successfully completes required compliance and First Mid
training\... For full info follow application link. Equal Opportunity
Employer \*\*\*\*\* APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/9C6D62A5BF9646F9