PATIENT ACCOUNTS - TEAM LEAD

Aultman Health Foundation - Canton, OH

Posted: 3/30/2024 - Expires: 6/28/2024

Job ID: 271687814

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Job Description

Req# 28579

Aultman Health Foundation, CANTON, OH

AULTMAN HOSPITAL

Aultman Health Foundation

Full Time, Day Shift, 8a-4:30p

Position Summary

The Billing Lead is responsible for daily operations of the Customer Service, Collections, and Outreach staff. Reports to the Assistant Manager of Patient Financial Services.

Primary Responsibilities & Requirements

Supervision and Development for staff
Take supervisor calls
Attend meetings and coordinate billing efforts with hospital departments they serve
Track and report departmental statistics and analysis
Assist staff with inbound calls
Achieve results while providing excellent customer service and compassion for the community
Maintain attendance in accordance with departmental standards
Complete safety evaluation, JCAHO Education, TB Testing, Confidentiality, Information Systems usage and HIPAA/Corporate Compliance notification on an annual basis
Exhibit accepted level of Teamwork and RESPECT
Accept change as needed to meet departmental goals
Prepare or assist with other projects/duties as assigned

Desired Job Qualifications/Skill Sets

College Degree Preferred, Not Required
5 years Hospital Billing Experience
2 years of Supervisory Experience
Knowledge of Ohio HCAP/Medicaid Eligibility Requirements
Ability to manage multiple demands from a variety of constituents
Solid computer skills (Excel, PowerPoint, Access, Healthquest (Medipac), Ontario)
Effective Communicator
Excellent Customer Service skills

Aultman Health Foundation is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability. We recognize that diversity and inclusion is a driving force in the success of our company. Aultman is an Equal Opportunity Employer that will make reasonable accommodation to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. To request an accommodation, please email our Human Resources department at hr@aultman.com , or call 330-363-5415 for further assistance.

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Job Summary

Employment Type:: Full Time Employee
Job type:: Federal Contractor
Skill Based Partner:: No
Education Level:: No school grade completed
Work Days:: Mon, Tue, Wed, Thu, Fri
Job Reference Code: 78795802
Salary: N/A
Licenses / Certifications:: N/A; Applied Math: 5; Graphic Literacy: 5; Workplace Documentation: 4

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PATIENT ACCOUNTS - TEAM LEAD

Aultman Health Foundation - Canton, OH

Job Description

Job Summary