Housekeeper - Seasonal - Outdoor Facilities

Department: House Operations

Reports To: Housekeeping & Laundry Supervisor

Supervises: N/A

Job Description: Ensure the highest standards of sanitation, safety, comfort, and aesthetics. Assist the Housekeeping Manager with all department projects and programs. Ensures that adequate supplies are on hand and requisitions supplies. Works with other departments throughout the club to ensure the highest quality of service. Those departments include Food and Beverage, Engineering, Golf Operations, Non-Golf Sports, Paddle Hut and Pool Facility.

General Requirements:

• Complies with Oak Hill Country Club's Acorns of Excellence.
• Report to work at the scheduled time, neatly groomed and dressed in accordance with Oak Hill Country Club's appearance standards.
• Sanitizes each area per guidelines put forth by NY State and Oak Hill Country Club.
• Exceptional attention to detail.
• Anticipate guest and contact needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests.
• Exceptional communication abilities when interacting with associates, guests, clients, and internal departments to build relationships.
• Able to consistently perform tasks with little direct supervision.
• Works harmoniously and professionally with co-workers.

Job Requirements (Outside - Seasonal):

• Oversees the cleanliness of the Tennis Facility and restrooms.
• Cleans the Pool Locker Rooms, showers, and bathroom areas.
• Cleans & stocks all on-course restrooms.
• Removes trash from all on-course receptacles.
• Cleans & stocks Golf Service Center restroom.
• Ensure the perimeter of the Clubhouse is clean and clear of debris.
• Ensures all outdoor signage is clean and clear of bird droppings.
• Empties wastebaskets & ashtrays in all outdoor areas

Job Requirements:

• Sweep and mop tile floors daily.
• Stocks housekeeping carts and hand caddies.
• Wipes all mirrors, windowsills, trash receptacles, and light switches.
• Vacuums rugs and floors.
• Dusts all furniture and fixtures.
• Checks lamps for burned-out light bulbs.
• Checks drapes for missing hooks.
• Wipes mirrors and windows.
• Restocks all stationery.
• Cleans and sanitizes toilets.
• Services on-course station waste receptacles.
• Washes tiles, tub, shower walls, and fixtures.
• Restock staff sanitation stations.
• Sanitizes all necessary areas throughout the day.
• Wipes shower curtain.
• Cleans sink and fixtures.
• Cleans walls, and baseboards.
• Restocks towels, washcloths, soap, and other supplies and amenities.
• Stocks storage rooms.
• Attends staff meetings.
• Performs other appropriate tasks assigned by the Housekeeping Manager.

Physical Requirements:

• Must be able to continuously sit, stand, and walk for a minimum of 8 hours.
• Must be able to lift up to 30 pounds and perform strenuous work lifting.
• Must be able to bend, kneel, push, and pull over the course of a shift.
• All employees must maintain a neat, clean, and well-groomed appearance per Oak Hill's appearance standards.
• Will be required to perform job functions outdoors and be exposed to sun, heat, humidity, and other elements.
• Must be able to work a flexible shift that includes early mornings, nights, weekends, holidays, split shifts, and extended shifts.
• Must be 18 years of age.
• Must have a reliable form of transportation to and from work.

Qualifications:

Experience:

• Club, luxury resort, or other hospitality industry housekeeping experience required.

Education:

• High school or equivalent education required.

Licenses & Certificates:

• Ability to obtain and/or maintain any government-required licenses, certificates, or permits.
• Valid driver's license.

General Information

Scheduled Shifts: Full-time Seasonal, day position. Days and hours based on club operations.

Uniform: Oak Hill Country Club will provide shirts and employee will provide their own pants that follow Oak Hill Dress Code.

Meals: Oak Hill Country Club will provide meals during all scheduled shifts.