Job Information
Randstad US call center agent in dublin, Ohio
call center agent.
dublin , ohio
posted april 19, 2024
job details
summary
$17.99 - $18 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4518322
job details
Does the idea of an open, challenging and collaborative environment put a smile on your face? A local company is looking for call center agents to join the call center team. The call center agent will take inbound and make outbound calls for a variety of customer and partner related issues.The incumbent for this position is responsible for answering inbound and outbound calls, processing email, chat and callback interactions.
salary: $17.99 - $18 per hour
shift: First
work hours: 9 AM - 9 PM
education: High School
Responsibilities
Essential Duties and Responsibilities
• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.
• Perform research using available resources as needed to provide required information to callers.
• Identify and escalate more complex issues to the research team
• Complete necessary administrative work as needed and complete call logs accurately
• Other projects as assigned by supervisor.
Skills
Call Center (1 year of experience is required)
Typing Skills (1 year of experience is required)
Basic Computer Skills (1 year of experience is required)
Telephone Etiquette (1 year of experience is required)
Active Listening (1 year of experience is required)
Qualifications
Years of experience: 1 year
Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
get in touch
we are here to help you with your questions.
TA
tina anderson
+1 314 288 2135 (tel:+1 314 288 2135)
tina.anderson@randstadusa.com