Job Listing
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| Job ID: 13990977 |
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| Job Location: |
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| How to Apply: | To see employer contact information, log in or register. |
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| Job Title: | Associate Telephone Sales |
| Work Type: | Work Days: Work Vary: Yes , Shift: Other, Hours Per Week: 40, Work Type: Regular |
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| Salary Offered: | Unspecified |
| Benefits: | 401(k) or other retirement, Dental Insurance, Health Insurance, Vision Plan |
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| Physical Required: | Unspecified |
| Drug Testing Required: | Unspecified |
| Education Required: | High School Diploma/GED |
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| Experience Required: | Unspecified |
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| Required Skills: | Please see the job description for information about required job skills. |
| Preferred Skills: |
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| Job Description: |
CenterPoint Energy and its predecessor companies have been in business for more than 150 years.
Our Vision: Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
Job Summary
CenterPoint Energy is looking for a Associate Telephone Salesto join our Team, located in Golden Valley, Minnesota.
You will have the ability to: Promote and sell Home Service Plus products and services, complete supporting purchase contracts, update order completion screens with contract and appointment data for products sold, qualify field sales leads for home comfort products, set appointments for Field Sales Representatives, update daily sales activity in lead management system, and follow up all open and pending leads.
Essential Functions
Promotes and sells all Home Service Plus products and services through inbound calls, outbound calls and electronic correspondence to achieve individual and team sales goals. Recommends products, explains features and benefits to enhance customer's knowledge, and gains customer commitment to our recommendation. Completes profile with contract information, and/or schedules maintenance appointment in CRM.
Completes merchandise purchase agreements promptly including finance charges, discounts, tax, and payment terms to insure accurate billing for the customer. Maintains sales files. Makes courtesy call to customer after installation to answer questions and ensures complete satisfaction.
Responds to inquiries on field-related products, qualifies sales leads, enters leads into Lead Management System, and schedules appointments using territory guidelines.
Manages leads from initial entry of data through the appointment, sale, or no-sale resolution.
Documents customer data in CRM.
Follow up on open leads to maximize sales opportunities.
Updates personal sales activity in CRM for products sold over the telephone.
Resolves customer complaints regarding purchases and installations to ensure customer satisfaction, responds appropriately, guides the complaint through established channels, and follows up to complete resolution.
Attends sales and vendor training meetings to enhance and maintain effective sales skills and product knowledge. Completes all other training as needed for system updates and department initiatives.
Works effectively and cooperatively with co-workers, vendors, sub-contractors, field technicians, and field sales representatives to achieve individual and team goals. Demonstrates diligence, aggressiveness, initiative, adaptability, creativity, integrity, and personal development.
Education Description
Requires high school diploma or equivalent knowledge of English, basic mathematics (addition, subtraction, multiplication, division and calculation of fractions and/or percentages), grammar spelling, and punctuation.
Experience
Requires a minimum of two years sales experience in inside sales, phone sales, retail sales or other direct sales environment.
We want you to know
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our vision to lead the nation in delivering energy, service and value drives our strategy and performance. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.
Diversity, Equity and Inclusion
CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.
At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.
What we bring to you
Competitive pay
Paid training
Benefits eligibility begins on your first day
Transit subsidies
Flexible work schedule, paid holidays and paid time off
Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
Professional growth and development programs including tuition reimbursement
401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution
Job Type:Full Time
Posting Start Date: 02/09/2024
Posting End Date: 02/16/2024
This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
CenterPoint Energy is an Equal Opportunity Employer looking to employ and advance in employment qualified minorities, females, people with disabilities, and veterans.
Refer to ID 78258513_1 when applying |
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